At a Glance
- Tasks: Support sales teams and enhance customer journeys in a dynamic finance environment.
- Company: Established financial services business with a strong reputation for service.
- Benefits: Competitive salary, performance bonuses, hybrid working, and 25 days holiday.
- Other info: Structured training and excellent career progression opportunities await you.
- Why this job: Join a growing team and make a real impact on customer experiences.
- Qualifications: Experience in sales support or customer service; finance background is a plus.
The predicted salary is between 27000 - 29000 £ per year.
This established financial services business provides tailored funding solutions to customers across the UK. Due to continued growth, they are expanding their operations team with the appointment of a Sales Support Administrator to help maintain service levels, support internal teams and enhance the customer journey. With a strong reputation for service, modern systems and a collaborative working culture, the business offers long-term career prospects within a stable and growing organisation.
Aspion are leading the search for Sales Support Administrators to join a busy operations and sales support team in Liverpool. This role supports the full finance process from quotation through to completion, working closely with sales teams, lenders and customers. Success in the role will come from delivering accurate administration, excellent customer service and helping maximise new business conversion.
Key Responsibilities- Produce accurate finance quotations across finance and lending products
- Support new business enquiries and assist with sales pipeline progression
- Manage dealer, broker and customer queries through to resolution
- Process settlements, documentation and funding administration
- Support Business Development Managers with account administration
- Maintain service levels across key accounts and internal stakeholders
- Assist with commission schedules, campaigns and promotional activity
- Ensure all activity is compliant with FCA and internal procedures
- Identify process improvements to increase efficiency and service quality
- Experience in sales support, business support, operations or customer service
- Background in finance, broker, lending or financial services advantageous
- You must be able to commute to the office based in Liverpool city centre.
- Strong administrative accuracy and attention to detail
- Confident using CRM systems, Microsoft Office and internal platforms
- Strong communication skills with customers and business partners
- Commercial awareness with a customer‑first mindset
- £27,000 - £29,000 base salary
- Performance‑related bonus scheme
- Hybrid working – 2 days from home, 3 days in the office
- Pension scheme
- 25 days holiday allowance + bank holidays
- Modern Liverpool city centre office
- Structured training and career progression
- Stable, growing business within the finance sector
- Supportive management team and collaborative culture
Applications are being reviewed immediately. To discuss this Sales Support Administrator opportunity in confidence, apply today or contact John Nesbitt for more information.
Sales Support Administrator employer: Aspion Drivers
Contact Detail:
Aspion Drivers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the finance and sales support sectors on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to sales support and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of your past work that highlight your administrative accuracy and customer service prowess. This will help you stand out as a candidate who can deliver results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Administrator role. Highlight your experience in sales support, operations, or customer service, and don’t forget to mention any background in finance or lending. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can enhance the customer journey. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Showcase Your Attention to Detail: As a Sales Support Administrator, accuracy is key. In your application, provide examples of how you've maintained high standards in your previous roles. We appreciate candidates who can demonstrate their strong administrative skills and attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows us you’re proactive and keen to join our team at StudySmarter!
How to prepare for a job interview at Aspion Drivers
✨Know Your Stuff
Make sure you understand the financial services industry and the specific role of a Sales Support Administrator. Brush up on key terms related to finance, lending, and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your administrative accuracy, attention to detail, and customer service skills. Think about times when you resolved queries or improved processes, as these are crucial for the role.
✨Familiarise Yourself with CRM Systems
Since the job requires using CRM systems and Microsoft Office, it’s a good idea to brush up on these tools before the interview. If you have experience with specific platforms, be ready to discuss how you've used them to enhance efficiency or improve customer interactions.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the company culture, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.