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For Companies At a Glance
- Tasks: Provide support for Microsoft Dynamics NAV, troubleshoot issues, and enhance system performance.
- Company: Aspinal of London, a luxury brand known for its iconic products.
- Benefits: Competitive salary, generous discounts, birthday day off, and professional growth opportunities.
- Why this job: Join a creative team and contribute to the development of luxury products.
- Qualifications: 5+ years of NAV experience, strong SQL skills, and excellent communication abilities.
- Other info: Hybrid role with opportunities for advanced development and specialisation.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Aspinal of London are looking for an experienced Microsoft Dynamics NAV 2017 Support Specialist with a minimum of 5 years’ hands-on experience in supporting, maintaining, and enhancing NAV environments. The successful candidate will serve as the first point of contact for NAV-related incidents and service requests, while also taking ownership of system configuration, troubleshooting, and continuous improvement initiatives.
This role requires strong NAV technical knowledge, familiarity with its underlying database (SQL Server), and the ability to work closely with both end-users and developers to resolve issues, streamline processes, and contribute to system enhancements.
This is a hybrid role which will involve attendance at the office in Fernhurst.
Responsibilities
- Provide 1st and 2nd line support for Microsoft Dynamics NAV 2017 across all functional areas (Finance, Warehousing, Sales, Purchasing, and Inventory).
- Investigate, diagnose, and resolve user issues, including:
- Posting errors, dimension conflicts, and general ledger reconciliation issues.
- Sales order, purchase order, and warehouse process failures.
- Permission set and role-based access issues.
- Chart of Accounts, posting groups, VAT setup.
- Item categories, inventory costing methods, and warehouse locations.
- User roles, permission sets, and security filters.
Technical Skills & Competencies
Required:
- 5+ years of hands-on experience with Microsoft Dynamics NAV (ideally NAV 2017, but earlier versions acceptable).
- Strong knowledge of core NAV modules: Finance, Sales & Marketing, Purchase, Inventory, and Warehouse.
- Proficiency with C/AL development language for NAV 2017 (basic code review, debugging, and modifications).
- Solid experience with Microsoft SQL Server: writing queries, investigating data issues, and supporting SSRS/Jet/Power BI reporting.
- Good understanding of NAV permissions and security model (roles, permission sets, security filters).
- Demonstrated ability to troubleshoot NAV-specific errors (posting issues, table locks, item ledger entries, dimension conflicts, etc.).
- Strong documentation, communication, and stakeholder management skills.
Desirable:
- Experience working with Jet Reports, SSRS, or Power BI for NAV reporting.
- Familiarity with integration tools/APIs for connecting NAV to third-party systems (EDI, eCommerce platforms, etc.).
- Exposure to Business Central (AL development) as a future upgrade path.
- ITIL awareness for structured incident and problem management.
Development Path
While this role is focused on NAV 2017 support and optimisation, the successful candidate will also be supported to expand into:
- Advanced C/AL development and transition to AL for Business Central.
- Specialisation in finance or supply chain modules.
- Involved in NAV upgrade and migration projects.
- Becoming a key subject-matter expert (SME) and internal trainer for Dynamics NAV/BC.
Qualifications
- Degree in IT, Computer Science, Business Systems, or equivalent practical experience.
- Microsoft Dynamics NAV certification (advantageous but not mandatory).
- SQL Server/Database Administration certification (advantageous).
- Experience working on a helpdesk.
What Aspinal Offers
- Proactive, resourceful, and solutions-focused.
- Opportunity to contribute to the development of iconic British luxury products.
- Exposure to the full product lifecycle from concept to launch.
- Professional growth and training within a supportive, creative team.
- Competitive salary
- Generous Discount
- Birthday Day Off
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MS Dynamics NAV Support Technician with Systems Development employer: Aspinal of London
Contact Detail:
Aspinal of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MS Dynamics NAV Support Technician with Systems Development
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Microsoft Dynamics NAV. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience with NAV, SQL Server, or any relevant tech, consider creating a portfolio or a project showcase. This can really set you apart when you’re chatting with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common NAV issues and solutions. Think about how you’d tackle specific problems like posting errors or permission set issues. Being ready to discuss these will show you know your stuff!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace MS Dynamics NAV Support Technician with Systems Development
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics NAV and SQL Server. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you the perfect fit. Remember, we love a bit of personality, so let your enthusiasm show!
Showcase Your Problem-Solving Skills: In your application, highlight specific examples where you've successfully troubleshot NAV-related issues or improved processes. We’re looking for candidates who can demonstrate their ability to tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Aspinal of London
✨Know Your NAV Inside Out
Make sure you brush up on your Microsoft Dynamics NAV 2017 knowledge. Be ready to discuss specific modules like Finance, Sales, and Inventory, and prepare examples of how you've tackled common issues like posting errors or dimension conflicts in the past.
✨SQL Skills Are Key
Since this role involves working with SQL Server, be prepared to demonstrate your ability to write queries and troubleshoot data integrity issues. Practise explaining how you've used SQL in previous roles to support reporting requirements or resolve user issues.
✨Showcase Your Troubleshooting Process
During the interview, highlight your approach to diagnosing and resolving NAV-related incidents. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on how you’ve improved processes or resolved complex issues in the past.
✨Prepare for Collaboration Questions
This role requires working closely with both end-users and developers. Think of examples where you've successfully collaborated with different teams to enhance systems or resolve issues. Be ready to discuss how you communicate technical information to non-technical stakeholders.
