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- Tasks: Enhance customer journeys through effective communication and relationship building.
- Company: Join a prestigious luxury brand as a Brand Ambassador.
- Benefits: Enjoy hybrid working, comprehensive training, and generous staff discounts.
- Why this job: Be part of a team dedicated to excellence in customer experience.
- Qualifications: Strong communication skills and a passion for luxury brands.
- Other info: Work three days a week in the office with great career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
A luxury brand is seeking talent for a Customer Services role based in Fernhurst. As a Brand Ambassador, you will enhance the customer journey through effective communication and relationship building. The position includes hybrid working, requiring attendance in the office three days a week. You will manage the full customer experience and be part of a team committed to excellence. The role offers comprehensive training and generous staff discounts as perks.
Hybrid Luxury Customer Experience Specialist employer: Aspinal of London
Contact Detail:
Aspinal of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Luxury Customer Experience Specialist
✨Tip Number 1
Get to know the brand inside out! Research their values, products, and customer service approach. This will help you connect with the interviewers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Experience Specialist, you'll need to articulate your thoughts clearly and build relationships. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the company culture and expectations. This can give you an edge during interviews and help you tailor your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to enhance the luxury customer experience.
We think you need these skills to ace Hybrid Luxury Customer Experience Specialist
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your enthusiasm for luxury brands shine through. We want to see how you connect with the brand's values and how you can enhance the customer journey with your unique perspective.
Highlight Your Communication Skills: As a Customer Experience Specialist, effective communication is key. Make sure to showcase your ability to build relationships and engage with customers in a way that reflects the luxury experience we aim to provide.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to the specific role. Mention how your previous experiences align with the responsibilities of managing the full customer experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Aspinal of London
✨Know the Brand Inside Out
Before your interview, dive deep into the luxury brand's history, values, and products. Understanding what sets them apart will not only impress your interviewers but also help you articulate how you can enhance the customer journey.
✨Showcase Your Communication Skills
As a Customer Experience Specialist, effective communication is key. Prepare examples of how you've successfully built relationships with customers in the past. Think about specific situations where your communication made a difference and be ready to share those stories.
✨Emphasise Teamwork and Collaboration
This role is all about being part of a team committed to excellence. Be prepared to discuss how you've worked collaboratively in previous roles. Highlight any experiences where you contributed to a team goal or helped resolve conflicts.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the training process, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
