At a Glance
- Tasks: Support and enhance Microsoft Dynamics NAV 2017, resolving user issues and improving system performance.
- Company: Aspinal of London, a luxury brand known for its iconic products.
- Benefits: Competitive salary, generous discounts, birthday day off, and professional growth opportunities.
- Other info: Hybrid role with opportunities for career advancement and specialisation in advanced development.
- Why this job: Join a creative team and contribute to the development of luxury products while advancing your tech skills.
- Qualifications: 5+ years of NAV experience, strong SQL knowledge, and excellent troubleshooting skills.
The predicted salary is between 45000 - 55000 £ per year.
Aspinal of London are looking for an experienced Microsoft Dynamics NAV 2017 Support Specialist with a minimum of 5 years' hands-on experience in supporting, maintaining, and enhancing NAV environments.
The successful candidate will serve as the first point of contact for NAV-related incidents and service requests, while also taking ownership of system configuration, troubleshooting, and continuous improvement initiatives.
This role requires strong NAV technical knowledge, familiarity with its underlying database (SQL Server), and the ability to work closely with both end-users and developers to resolve issues, streamline processes, and contribute to system enhancements.
This is a hybrid role which will involve attendance at the office in Fernhurst.
Key Responsibilities
- Provide 1st and 2nd line support for Microsoft Dynamics NAV 2017 across all functional areas (Finance, Warehousing, Sales, Purchasing, and Inventory).
• Investigate, diagnose, and resolve user issues, including
- Posting errors, dimension conflicts, and general ledger reconciliation issues.
- Sales order, purchase order, and warehouse process failures.
- Permission set and role-based access issues.
- Perform basic
NAV configuration and setup, such as
- Chart of Accounts, posting groups, VAT setup.
- Item categories, inventory costing methods, and warehouse locations.
- User roles, permission sets, and security filters.
- Work directly with the SQL Server back-end to investigate data integrity issues, run queries, and support reporting requirements.
- Maintain and troubleshoot C/AL customisations within NAV 2017 (with a view to exposure to AL in future Business Central upgrades).
- Collaborate with external partners and 3rd line developers on escalated issues and system enhancements.
- Support data migrations, upgrades, and testing during system projects.
- Produce and maintain documentation, including functional specifications, user guides, and knowledge base articles.
- Provide user training and best practice guidance across business teams.
- Technical Skills & Competencies
Required
- 5+ years of hands-on experience with Microsoft Dynamics NAV (ideally NAV 2017, but earlier versions acceptable).
- Strong knowledge of core NAV modules: Finance, Sales & Marketing, Purchase, Inventory, and Warehouse.
- Proficiency with C/AL development language for NAV 2017 (basic code review, debugging, and modifications).
- Solid experience with Microsoft SQL Server: writing queries, investigating data issues, and supporting SSRS/Jet/Power BI reporting.
- Good understanding of NAV permissions and security model (roles, permission sets, security filters).
- Demonstrated ability to troubleshoot NAV-specific errors (posting issues, table locks, item ledger entries, dimension conflicts, etc.).
- Strong documentation, communication, and stakeholder management skills.
Desirable
- Experience working with Jet Reports, SSRS, or Power BI for NAV reporting.
- Familiarity with integration tools/APIs for connecting NAV to third-party systems (EDI, e Commerce platforms, etc.).
- Exposure to Business Central (AL development) as a future upgrade path.
- ITIL awareness for structured incident and problem management.
- Development Path
While this role is focused on NAV 2017 support and optimisation, the successful candidate will also be supported to expand into:
- Advanced C/AL development and transition to AL for Business Central.
- Specialisation in finance or supply chain modules.
- Involved in NAV upgrade and migration projects.
- Becoming a key subject-matter expert (SME) and internal trainer for Dynamics NAV/BC.
Qualifications
- Degree in IT, Computer Science, Business Systems, or equivalent practical experience.
- Microsoft Dynamics NAV certification (advantageous but not mandatory).
- SQL Server/Database Administration certification (advantageous).
- Experience working on a helpdesk
- What Aspinal Offers
- Proactive, resourceful, and solutions-focused.
- Opportunity to contribute to the development of iconic British luxury products.
- Exposure to the full product lifecycle from concept to launch.
- Professional growth and training within a supportive, creative team.
- Competitive salary
- Generous Discount
- Birthday Day Off
- #J-18808-Ljbffr
Ms Dynamics Nav Support Technician With Systems Development in Haslemere employer: Aspinal of London
Aspinal of London is an exceptional employer that values creativity and craftsmanship, offering a dynamic work environment in the picturesque setting of West Sussex. With a strong emphasis on collaboration and leadership, employees are encouraged to grow their skills while working closely with industry leaders. The company fosters a culture of innovation and quality, making it a rewarding place for those passionate about luxury design.
StudySmarter Expert Advice🤫
We think this is how you could land Ms Dynamics Nav Support Technician With Systems Development in Haslemere
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Aspinal of London or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Aspinal of London.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Aspinal of London.
✨Explore Job Boards Specifically for Tech Roles
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We think you need these skills to ace Ms Dynamics Nav Support Technician With Systems Development in Haslemere
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Aspinal of London.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Aspinal of London and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Aspinal of London
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Aspinal of London uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
