Hybrid Luxury Customer Experience Specialist in Fernhurst
Hybrid Luxury Customer Experience Specialist

Hybrid Luxury Customer Experience Specialist in Fernhurst

Fernhurst Full-Time 30000 - 42000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Be the face of luxury service, guiding customers from purchase to delivery.
  • Company: Join a prestigious luxury brand known for exceptional customer experiences.
  • Benefits: Enjoy hybrid working, comprehensive training, and a generous staff discount.
  • Why this job: Immerse yourself in the world of luxury and elevate customer experiences.
  • Qualifications: Confident communicator with a passion for delivering top-notch service.
  • Other info: Work in a dynamic environment with opportunities for personal growth.

The predicted salary is between 30000 - 42000 Β£ per year.

A luxury brand is seeking a dedicated individual for a Customer Service role in Fernhurst. This position not only involves acting as the first point of contact across various sales channels but also owning the full customer journey from purchase to delivery.

The ideal candidate will be a confident communicator with a passion for luxury service, and the role offers hybrid working with mandatory office attendance at least three days a week.

Comprehensive training and a generous staff discount are among the benefits provided.

Hybrid Luxury Customer Experience Specialist in Fernhurst employer: Aspinal of London

Join a prestigious luxury brand in Fernhurst, where we prioritise exceptional customer service and employee satisfaction. Our hybrid working model allows for flexibility while fostering a collaborative office environment, and we offer comprehensive training alongside generous staff discounts to support your growth and passion for luxury service. Experience a rewarding career with opportunities for personal development in a culture that values excellence and dedication.
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Contact Detail:

Aspinal of London Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Hybrid Luxury Customer Experience Specialist in Fernhurst

✨Tip Number 1

Make sure to research the luxury brand thoroughly before your interview. Understand their values, products, and customer service philosophy. This will help you tailor your responses and show that you're genuinely interested in the role.

✨Tip Number 2

Practice your communication skills! As a Customer Experience Specialist, you'll need to convey confidence and warmth. Try role-playing with a friend or family member to get comfortable with common interview questions.

✨Tip Number 3

Showcase your passion for luxury service during the interview. Share examples from your past experiences where you went above and beyond for a customer. This will demonstrate that you understand the importance of a premium customer journey.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.

We think you need these skills to ace Hybrid Luxury Customer Experience Specialist in Fernhurst

Customer Service Skills
Communication Skills
Attention to Detail
Passion for Luxury Service
Problem-Solving Skills
Sales Channel Management
Customer Journey Management
Adaptability
Team Collaboration
Time Management

Some tips for your application 🫑

Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences that highlight your dedication to providing top-notch service and how you connect with customers on a personal level.

Be Clear and Concise: We want to see your personality, but keep it professional! Make sure your application is easy to read and straight to the point. Use bullet points if needed to highlight your key skills and experiences.

Tailor Your Application: Don’t just send a generic application! Take the time to customise your cover letter and CV to reflect the specific requirements of the Hybrid Luxury Customer Experience Specialist role. Show us why you’re the perfect fit!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Aspinal of London

✨Know the Brand Inside Out

Before your interview, make sure you research the luxury brand thoroughly. Understand their values, products, and customer service philosophy. This will not only help you answer questions confidently but also show your genuine interest in the role.

✨Showcase Your Communication Skills

As a Customer Experience Specialist, strong communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common customer scenarios with a friend to demonstrate how you would handle various situations during the interview.

✨Emphasise Your Passion for Luxury Service

Be prepared to discuss why you’re passionate about luxury service. Share personal experiences where you’ve gone above and beyond for customers, highlighting your dedication to providing exceptional service that aligns with the brand’s ethos.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the company culture, training processes, and what success looks like in this role. This shows that you’re not just interested in the job, but also in how you can grow within the company.

Hybrid Luxury Customer Experience Specialist in Fernhurst
Aspinal of London
Location: Fernhurst

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