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- Tasks: Be the first point of contact for customers, ensuring exceptional service over phone and email.
- Company: Join Aspinal of London, a luxury fashion brand with a unique approach to customer experience.
- Benefits: Enjoy competitive pay, comprehensive training, and a generous staff discount scheme.
- Why this job: Make a real impact this Christmas while gaining valuable experience in a dynamic environment.
- Qualifications: No specific qualifications required, just a passion for customer service and teamwork.
- Other info: Join us from October to January for an exciting seasonal role at our HQ.
Luxury fashion lifestyle brand, Aspinal of London, are looking for Christmas Temporary workers to join our Customer Services team at our HQ in Fernhurst, West Sussex. Christmas is our peak trading period and we are looking for additional support from October until January. At Aspinal, we do things differently. We believe in creating the most amazing experiences for both our customers as well as our team members.
This role will be based at our HQ in Fernhurst.
Monday – Friday: 9am – 6.00pm
We are looking to start new temp members from 13th October.
Duties:
- First point of customer contact over phone and emails.
- Brand Ambassador, responsible for ensuring that every interaction on our calls and emails exceeds our customers expectations.
- Working to team sales and satisfaction targets.
- Owning the customer service from order through to delivery and aftercare.
- Providing excellent customer service and resolving issues.
- Leading by example during every customer interaction.
Benefits
There\’s plenty of them…
- Comprehensive training and induction
- Competitive Salary
- Generous staff discount scheme
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Customer Services - Christmas Temp employer: Aspinal of London
Contact Detail:
Aspinal of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services - Christmas Temp
✨Tip Number 1
Get to know Aspinal of London! Familiarise yourself with their products and values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely connects with their brand.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios, especially during the busy Christmas period. Be ready to share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 3
Don’t underestimate the power of a follow-up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and professional, which is exactly what they want in a temp.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at Aspinal this Christmas.
We think you need these skills to ace Customer Services - Christmas Temp
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers. Share any experiences where you've gone above and beyond to make someone's day better. We want to see that spark!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experience.
Tailor Your Application: Make sure to customise your application for this role. Highlight relevant experiences that align with our brand values and the duties mentioned in the job description. Show us why you're the perfect fit for Aspinal!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Aspinal of London
✨Know the Brand Inside Out
Before your interview, take some time to research Aspinal of London. Understand their products, values, and what makes them unique in the luxury fashion market. This will not only impress your interviewers but also help you align your answers with their brand ethos.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, be ready to share specific examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond to resolve an issue or create a memorable experience for a customer.
✨Demonstrate Team Spirit
Aspinal values teamwork, especially during the busy Christmas period. Be prepared to discuss how you work well in a team, support your colleagues, and contribute to achieving sales and satisfaction targets. Highlight any previous experiences where you collaborated effectively with others.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you. Plus, it gives you a chance to engage with your interviewers.
