Aspinal of London Limited in Fernhurst is seeking an experienced Head of Customer Services to lead the next stage of development of our Customer Services function. This premium role requires a leader who can set the direction, drive improvements and deliver outstanding experiences for our luxury customers.
You will define service standards, build a high-performing team and partner with Operations, Retail, E-commerce, Product, Marketing and Logistics to resolve issues and enhance loyalty.
Head of Customer Experience - Luxury Retail in Fernhurst employer: Aspinal of London Limited
Aspinal of London offers an exceptional work environment for those passionate about luxury retail, particularly at our Selfridges Trafford Concession. With a focus on employee growth and development, we provide comprehensive training and opportunities to advance within the company, all while fostering a vibrant and supportive team culture that prioritises outstanding customer service and brand excellence.
