At a Glance
- Tasks: Lead our Edinburgh store, manage staff, and drive sales while promoting sustainability.
- Company: Aspiga, a leading ethical fashion brand focused on sustainability.
- Benefits: Join a passionate team with opportunities for growth in a vibrant retail environment.
- Other info: Dynamic role with a focus on community engagement and innovative marketing.
- Why this job: Make a real impact in sustainable fashion while connecting with customers.
- Qualifications: Experience in retail management and a passion for ethical fashion.
The predicted salary is between 25556 - 31236 £ per year.
Aspiga is a leading ethical and sustainable contemporary clothing company creating wearable, stylish and timeless collections for women and men using natural and organic materials. Established in 2006, Aspiga is a responsible fashion brand that continues to lead the way in sustainable and ethical fashion — putting people and our planet first.
Aspiga partners with artisans and suppliers, primarily in Kenya and India, to create stylish clothing collections using natural, organic and sustainable materials. Having started as a wholesale business, Aspiga expanded into the online retail space before opening its first shop in 2019. Since that success, we have opened further stores, with our Edinburgh site being an important step for us with huge potential to further develop the Aspiga profile amongst local customers.
We are looking for an experienced retail manager with proven customer skills to run our Edinburgh site. We need a talented individual who will approach this role with enthusiasm and help us to share our passion for sustainability with our wonderful customers. This role requires great communication skills, a creative outlook and a commercial attitude. The Store Manager will have responsibility for staffing, effective merchandising and product fulfilment. As one of our Store Managers, you will be part of our growing network of retail staff and be supported by the Head Office team.
Key Responsibilities:
- Effectively manage the Edinburgh store to ensure that all sales and profit targets are achieved.
- Recruit and manage staff to create a strong roster of people to appropriately staff the store.
- Manage staff hours against the budget provided and meet agreed sales targets for the shop.
- Focus on the sustainability of fitouts and displays so it is tangible at point of sale.
- Deliver exceptional customer service and model outstanding levels of service to your team.
- Ensure that all shop staff work to the Aspiga customer experience and brand guidelines, providing motivation and coaching as required.
- Represent the brand’s values, adhering to company procedures and policies.
- Actively develop Aspiga’s profile by seeking opportunities to engage with customers, increase conversion and collaborate strategically within the store’s local community.
- Promote marketing materials and ensure customer names are signed up to the email database.
- Actively drive commercial opportunities and look at innovative ways to market the shop locally.
- Undertake frequent stock takes, review best sellers, define collections/ranges with the Merchandiser and provide feedback to the team in Head Office.
- Product fulfilment, sending stock to customers.
- Demonstrate current knowledge of Aspiga’s values on sustainability and ethical fashion in terms of materials used, production processes and packaging practices.
Key Requirements:
- Experience in contemporary fashion or luxury retail management.
- Commercial acumen and confidence in driving KPIs, planning staff and inventory management.
- Proven management skills with experience of building and motivating effective teams.
- Excellent communication skills with the ability to share the brand story and connect with our customers.
- Ability to build and maintain good working relationships within the business and with external suppliers.
- Resilient and flexible attitude, able to work under pressure and adapt to meet deadlines.
- Capable organiser with strong attention to detail; proficient IT skills required (Slack, Shopify, Google).
- A proactive and pragmatic approach to problem solving.
Please email retailmanager@aspiga.com if you are interested in applying for this role.
Store Manager, Edinbrugh employer: Aspiga UK
Aspiga is an exceptional employer that prioritises sustainability and ethical practices, making it a rewarding place to work for those passionate about responsible fashion. Located in the vibrant city of Edinburgh, employees benefit from a supportive work culture that encourages creativity and collaboration, alongside opportunities for personal and professional growth within a rapidly expanding brand. With a focus on community engagement and customer connection, Aspiga offers a unique chance to be part of a mission-driven team dedicated to making a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager, Edinbrugh
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Aspiga UK, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Aspiga UK!
We think you need these skills to ace Store Manager, Edinbrugh
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Aspiga UK, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Aspiga UK and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Aspiga UK that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Aspiga UK
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
