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- Tasks: Provide technical support for gaming machines, diagnose faults, and manage service calls.
- Company: Join Aspers Stratford, a leading casino known for its vibrant atmosphere and cutting-edge gaming technology.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth in a dynamic environment.
- Why this job: Be part of a fun team, solve exciting challenges, and contribute to an unforgettable gaming experience.
- Qualifications: Technical expertise in gaming equipment and strong problem-solving skills are essential.
- Other info: This role is perfect for tech enthusiasts looking to make an impact in the gaming industry.
The predicted salary is between 36000 - 60000 £ per year.
To work within Aspers Stratford to provide a technical support service with regard to machine faults, diagnosis, installations and pre preventative maintenance.
Principal Accountabilities:
- Responsibility for organising the technicians within the casino so they can effectively manage the day-to-day service calls logged by casinos relating to gaming equipment faults.
- Provide regular updates with respect to regional issues to gaming product support manager and Club management.
- Be the first point of contact for the other technicians when it comes to advice on solving issues.
- Ensure internal customers are kept informed at all stages of progress with regard to machine faults.
- Observe all machine accounting systems and maintain security procedures relating to this and provide support to the casino where necessary.
- Anticipate machine faults and be proactive in dealing with these and reporting these back to the gaming product support manager.
- Adhere to company SLA targets.
Senior Gaming Technician employer: Aspers Casino
Contact Detail:
Aspers Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Gaming Technician
✨Tip Number 1
Familiarise yourself with the latest gaming technologies and equipment. Understanding the specific machines used at Aspers Stratford will give you an edge when discussing your technical knowledge during interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach when you apply through our website.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully diagnosed and resolved technical issues. Being able to share specific examples will demonstrate your problem-solving skills and experience in a practical context.
✨Tip Number 4
Stay updated on industry trends and challenges in gaming technology. Showing that you're knowledgeable about the broader landscape can impress hiring managers and set you apart from other candidates.
We think you need these skills to ace Senior Gaming Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Senior Gaming Technician. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Technical Skills: Emphasise your technical expertise in diagnosing and resolving gaming equipment faults. Include specific examples of past experiences where you successfully managed similar issues or installations.
Showcase Communication Abilities: Since the role involves regular updates and being a point of contact for other technicians, demonstrate your communication skills. Mention instances where you effectively communicated complex technical information to non-technical staff.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the key responsibilities mentioned in the job description. Use keywords from the listing to ensure your application stands out and shows you are a perfect fit for the position.
How to prepare for a job interview at Aspers Casino
✨Show Your Technical Expertise
Be prepared to discuss your technical knowledge and experience with gaming machines. Highlight specific instances where you've diagnosed and resolved faults, as this will demonstrate your capability to handle the responsibilities of the role.
✨Emphasise Team Coordination Skills
Since the role involves organising technicians and managing service calls, share examples of how you've successfully coordinated teams in the past. This will show that you can effectively manage day-to-day operations within the casino.
✨Demonstrate Proactive Problem-Solving
Discuss your approach to anticipating machine faults and how you've implemented preventative measures in previous roles. This proactive mindset is crucial for maintaining the smooth operation of gaming equipment.
✨Communicate Clearly and Effectively
As you'll be the first point of contact for other technicians, it's important to showcase your communication skills. Practice explaining complex technical issues in a simple manner, ensuring that everyone involved understands the situation and progress.
