Guest Services Host

Guest Services Host

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with guests and provide top-notch customer service at our vibrant Westfield Stratford City location.
  • Company: Join a dynamic team at Aspers, a leading name in the entertainment and hospitality industry.
  • Benefits: Enjoy discounts at Westfield, reduced parking rates, and a friendly work environment.
  • Why this job: This role offers growth potential and the chance to be part of an enthusiastic team.
  • Qualifications: Looking for experienced customer service pros who thrive in fast-paced environments.
  • Other info: Conveniently located within walking distance from Stratford Train and Tube station.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

We are currently recruiting for an experienced Customer Service professional for the position of Guest Services Hosta tour Aspers Westfield Stratford City site.

We offer:

Discounts in Westfield shoppingcentre.

Walking distance from Stratford Train and Tube station

Reduced parking rates forstaff.

Opportunity to work as part of a friendly and enthusiastic team.

Huge potential to progress within thebusines…

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Guest Services Host employer: Aspers Casino

At Aspers Westfield Stratford City, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and enthusiasm thrive. Our Guest Services Hosts enjoy fantastic benefits such as discounts at the Westfield shopping centre, reduced parking rates, and the convenience of being just a short walk from Stratford Train and Tube station. With ample opportunities for career progression, joining our team means becoming part of a supportive environment that values your growth and success.
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Contact Detail:

Aspers Casino Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Services Host

✨Tip Number 1

Familiarize yourself with the Westfield Stratford City site and its offerings. Knowing the layout, shops, and services will help you provide exceptional customer service and show your enthusiasm for the role.

✨Tip Number 2

Highlight your previous customer service experience during the interview. Be ready to share specific examples of how you've handled challenging situations or gone above and beyond for customers.

✨Tip Number 3

Demonstrate your teamwork skills by discussing how you've successfully collaborated with colleagues in past roles. This will show that you're a great fit for the friendly and enthusiastic team at Aspers.

✨Tip Number 4

Express your interest in career progression within the company. Research potential growth opportunities at Aspers and be prepared to discuss how you envision your future there.

We think you need these skills to ace Guest Services Host

Excellent Communication Skills
Customer Service Experience
Problem-Solving Skills
Teamwork and Collaboration
Attention to Detail
Time Management
Adaptability
Conflict Resolution
Positive Attitude
Multitasking Abilities
Knowledge of Health and Safety Regulations
Empathy and Patience
Sales Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Guest Services Host position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous customer service experience you have. Use specific examples that demonstrate your ability to handle guest inquiries and provide excellent service.

Show Enthusiasm: Express your passion for customer service in your application. Mention why you are excited about the opportunity to work at Aspers Westfield Stratford City and how you can contribute to their team.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Aspers Casino

✨Show Your Customer Service Skills

As a Guest Services Host, your ability to provide excellent customer service is crucial. Be prepared to share specific examples from your past experiences where you successfully handled customer inquiries or resolved issues.

✨Demonstrate Team Spirit

This role involves working as part of a friendly and enthusiastic team. Highlight your teamwork experiences and how you contribute positively to group dynamics in previous jobs.

✨Know the Company and Location

Familiarize yourself with Aspers Westfield Stratford City and its offerings. Showing that you understand the environment and what makes it unique can set you apart from other candidates.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.

Guest Services Host
Aspers Casino
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  • Guest Services Host

    London
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-03-11

  • A

    Aspers Casino

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