At a Glance
- Tasks: Lead a dynamic team to provide outstanding care and support for individuals.
- Company: Join a welcoming service in the beautiful village of Battle, East Sussex.
- Benefits: Enjoy comprehensive training, flexible hours, and generous annual leave.
- Other info: Great career progression opportunities and employee recognition programmes.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Management experience in health and social care is essential.
The predicted salary is between 30000 - 40000 € per year.
About the Role
We are looking for a dynamic leader to manage Sussex House Day Opportunities Centre, a welcoming setting located in the picturesque village of Battle, East Sussex. The successful candidate will inspire teams, drive service excellence, and support individuals to live fulfilling, independent lives through high-quality, person-centred care and meaningful opportunities.
Responsibilities
- Lead, motivate and manage a large multidisciplinary staff team.
- Promote a positive, inclusive, high-performing culture and maintain visibility across the service.
- Ensure outstanding person-centred support for all individuals using the service.
- Oversee recruitment, supervision, appraisals and workforce development.
- Support strategic growth and development of services, including increasing referral opportunities and delivered hours.
- Identify and implement service improvements and operational efficiencies.
- Develop marketing and engagement opportunities and produce management reports.
- Ensure services meet and exceed CQC standards and regulatory requirements.
- Maintain effective safeguarding, risk management and quality assurance systems.
- Manage complaints, audits and continuous improvement initiatives.
- Manage delegated budgets, staffing, operational performance and financial expenditure to support cost-effective delivery.
- Plan and deliver small-group and one-to-one support, goal-oriented programmes, and community activities including physical, creative, life-skills and wellbeing activities.
Essential Qualifications
- Previous management experience within health and social care or residential services.
- Strong knowledge of autism, learning disabilities, mental capacity and safeguarding.
- Experience managing investigations, HR processes and disciplinary matters.
- Understanding of CQC standards and compliance requirements.
- Excellent leadership, communication and organisational skills.
- Ability to motivate, develop and support teams.
- Level 5 Diploma in Leadership for Health & Social Care (or willingness to work towards it).
- Full clean driving licence.
Desirable Qualifications
- NVQ Level 3 or 4 in Health & Social Care.
- Experience supporting individuals with behaviours of concern.
- Experience writing support plans, risk assessments and behavioural guidelines.
- Knowledge of SharePoint, Word, Excel and PowerPoint.
Benefits
- Comprehensive paid training and excellent career progression opportunities, including recognised qualifications in health and social care.
- Paid DBS check.
- Flexible work arrangements, with the option to take on additional bank shifts.
- Generous annual leave (pro rata based on hours), with entitlement increasing with length of service.
- Nest Pension and Death in Service benefit.
- Access to a dedicated Employee Assistance Programme and Mental Health First Aiders.
- Blue Light Card discounts.
- 20% discount at Aspens High Street Stores for all staff.
- Discounted staff menu available at the Bluebell Café (Pembury).
- Refer a Friend scheme – earn up to £250 for every successful referral.
- Employee recognition programmes, including ‘Employee of the Month’.
Service Manager employer: Aspens Charities
Join us at Sussex House Day Opportunities Centre in the charming village of Battle, East Sussex, where we prioritise a positive and inclusive work culture that empowers our staff to deliver exceptional person-centred care. With comprehensive training, excellent career progression opportunities, and a supportive environment, we are dedicated to fostering your professional growth while ensuring you enjoy generous benefits such as flexible working arrangements and employee recognition programmes. Experience the satisfaction of making a meaningful impact in the lives of individuals while being part of a dynamic and motivated team.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend local events or join online groups where you can meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Think about how your experience aligns with their mission of providing person-centred care. We want you to show them that you're not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice your leadership skills! Be ready to discuss how you've motivated teams in the past. Use specific examples that highlight your ability to inspire and drive service excellence, as this is key for a Service Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission of supporting individuals to live fulfilling lives.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing person-centred care and supporting individuals to live fulfilling lives.
Tailor Your Experience:Make sure to highlight your previous management experience in health and social care. We’re looking for specific examples that demonstrate your leadership skills and knowledge of CQC standards.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re the perfect fit for the Service Manager role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Aspens Charities
✨Know Your Stuff
Make sure you brush up on your knowledge of autism, learning disabilities, and CQC standards. Being able to discuss these topics confidently will show that you're not just a good manager but also someone who understands the unique needs of the individuals you'll be supporting.
✨Showcase Your Leadership Style
Prepare examples of how you've led and motivated teams in the past. Think about specific situations where you’ve inspired others or improved team performance. This will help demonstrate your ability to create a positive, high-performing culture.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing complaints or implementing service improvements. Practise your responses to these scenarios so you can showcase your problem-solving skills and operational efficiency.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the current challenges the service faces or how they measure success. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
