At a Glance
- Tasks: Be the friendly face for customer enquiries and handle general admin tasks.
- Company: Join a dynamic team in Durham with a focus on customer satisfaction.
- Benefits: Enjoy flexi time, a competitive salary, and an immediate start.
- Other info: Great opportunity for personal growth and development in a supportive environment.
- Why this job: Kickstart your career in customer service and make a difference every day.
- Qualifications: NVQ Level 3 in Business Administration or relevant experience required.
The predicted salary is between 22000 - 26000 £ per year.
Our client in Durham are looking for a Customer Service Assistant.
Benefits:
- Flexi time
- Competitive Salary
- Immediate start
Role:
- Serve as first point of contact for enquiries
- General admin
- Undertake time limited projects
Person:
- NVQ Level 3 in Business Administration OR substantial relevant experience
Customer Service Assistant in Durham employer: Aspen Wolf (U.K)
Join our dynamic team in Durham as a Customer Service Assistant, where we prioritise employee well-being with flexible working hours and a competitive salary. Our supportive work culture fosters personal and professional growth, providing you with opportunities to engage in meaningful projects while being the first point of contact for our valued customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Durham
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help you tailor your approach and show them you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Customer Service Assistant, you'll be the first point of contact. Role-play with a friend or family member to get comfortable with common questions and scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. A friendly chat can sometimes lead to opportunities that aren’t even advertised yet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar names when we review candidates!
We think you need these skills to ace Customer Service Assistant in Durham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and skills that match the Customer Service Assistant role. We want to see how your background fits with what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills:As a Customer Service Assistant, communication is key. Make sure your application is clear, concise, and free of typos. We appreciate attention to detail, so take the time to proofread before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us!
How to prepare for a job interview at Aspen Wolf (U.K)
✨Know Your Stuff
Make sure you understand the role of a Customer Service Assistant inside out. Familiarise yourself with common customer service scenarios and think about how you would handle them. This will show that you're proactive and ready to tackle any situation.
✨Showcase Your Experience
If you have an NVQ Level 3 in Business Administration or relevant experience, be prepared to discuss it in detail. Share specific examples of how you've successfully managed customer enquiries or completed admin tasks in the past. This will help demonstrate your suitability for the role.
✨Practice Makes Perfect
Before the interview, practice answering common interview questions related to customer service. You could even do a mock interview with a friend or family member. This will help you feel more confident and articulate during the actual interview.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team you'll be working with or the types of projects you might undertake. This shows your interest in the role and helps you gauge if it's the right fit for you.
