At a Glance
- Tasks: Be the friendly face of customer service and handle enquiries with ease.
- Company: Join a dynamic team in Durham with a focus on customer satisfaction.
- Benefits: Enjoy flexi time, a competitive salary, and an immediate start.
- Other info: Perfect for those looking to grow in a fast-paced role.
- Why this job: Kickstart your career in a supportive environment with real impact.
- Qualifications: NVQ Level 3 in Business Administration or relevant experience required.
The predicted salary is between 22000 - 26000 € per year.
Our client in Durham are looking for a Customer Service Assistant.
Benefits:
- Flexi time
- Competitive Salary
- Immediate start
Role:
- Serve as first point of contact for enquiries
- General admin
- Undertake time limited projects
Person:
- NVQ Level 3 in Business Administration OR substantial relevant experience
Please call 0191 581 1000 for more information.
Customer Service Assistant in Durham employer: Aspen Wolf (U.K) Ltd
Join a dynamic team in Durham as a Customer Service Assistant, where you will enjoy a flexible working environment and a competitive salary. Our client values employee growth and offers opportunities for professional development while fostering a supportive work culture that encourages collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Durham
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help us tailor our conversations and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Assistant, we need to be clear and friendly. Try role-playing common customer scenarios with a friend to boost our confidence before the interview.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer us directly to the hiring manager.
✨Tip Number 4
Apply through our website for a smoother process! It shows that we’re proactive and serious about the position. Plus, it’s easier for us to track our application status this way.
We think you need these skills to ace Customer Service Assistant in Durham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and skills that match the Customer Service Assistant role. We want to see how your background fits with what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your experience aligns with our needs. Keep it friendly and professional – we love a personal touch!
Be Clear and Concise:When filling out your application, make sure to keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and get straight to the good stuff about your skills and experiences.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light possible. Let’s get started on this journey together!
How to prepare for a job interview at Aspen Wolf (U.K) Ltd
✨Know the Company
Before heading into the interview, do a bit of research on the company. Understand their values, mission, and what they do in the customer service space. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Experience
Since the role requires either an NVQ Level 3 in Business Administration or substantial relevant experience, be ready to discuss your background. Prepare specific examples of how your previous roles have equipped you with the skills needed for this position, especially in handling enquiries and general admin tasks.
✨Practice Common Questions
Anticipate common interview questions for customer service roles, such as how you handle difficult customers or manage time effectively. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or any upcoming projects. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
