Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage social housing properties and support tenants in your community.
- Company: Join a dedicated team focused on creating safe and sustainable neighbourhoods.
- Benefits: Enjoy a smart casual dress code, Monday to Friday hours, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your skills in a rewarding role.
- Qualifications: Experience with vulnerable clients and strong communication skills are essential.
- Other info: Collaborative team culture with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Our client is looking for a Neighbourhood Housing Officer in the NE8 Region. As a Neighbourhood Housing Officer, you will be responsible for managing a designated patch of social housing properties and ensuring tenants are supported, properties are well-managed, and communities are safe and sustainable.
Main Duties & Responsibilities:
- To work with vulnerable tenants, making appropriate referrals and liaising with partners and services to develop and monitor support plans.
- To undertake reviews of fixed term and introductory tenancies.
- To demonstrate a positive, diverse and inclusive attitude in all aspects of day to day work and interactions both internal and external.
- To carry out scheduled inspections to support and complement the daily identification of issues on estates and communal areas.
- To work as part of a team collaborating and sharing knowledge openly to enhance service delivery, ensuring both individual and team objectives are met.
Requirements:
- Experience in dealing with difficult situations / people.
- Experience in dealing with vulnerable customers / clients.
- Experience of effective negotiation and communication skills both verbal and written.
- Good organisational & time management skills.
- Experience with ICT & Microsoft Office systems.
- Able to work under pressure & meet deadlines.
Shift Patterns: Monday - Friday (9am - 5pm)
Dress Code: Smart Casual
Locations
Housing Officer in Gateshead, North East employer: Aspen Wolf Ltd
Contact Detail:
Aspen Wolf Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Gateshead, North East
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for Housing Officers. Think about your experiences with vulnerable tenants and how you've handled tough situations. We want you to showcase your skills and make a lasting impression!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Apply through our website for the best chance at landing that Neighbourhood Housing Officer role. We’ve got all the resources you need to make your application stand out, so take advantage of it!
We think you need these skills to ace Housing Officer in Gateshead, North East
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with vulnerable tenants and managing social housing. We want to see how your skills align with the role of a Neighbourhood Housing Officer!
Showcase Your Communication Skills: Since effective communication is key, use clear and concise language in your written application. We love seeing candidates who can express their thoughts well, especially when it comes to dealing with difficult situations.
Highlight Teamwork Experience: Don’t forget to mention any past experiences where you worked as part of a team. We value collaboration, so share examples that demonstrate your ability to work well with others to enhance service delivery.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Aspen Wolf Ltd
✨Know Your Patch
Familiarise yourself with the NE8 region and its social housing landscape. Understand the specific challenges and needs of the community you'll be serving, as this will show your commitment and readiness to tackle the role head-on.
✨Showcase Your People Skills
Prepare examples of how you've successfully managed difficult situations or worked with vulnerable clients in the past. Highlight your negotiation and communication skills, as these are crucial for a Neighbourhood Housing Officer.
✨Demonstrate Team Spirit
Be ready to discuss how you’ve collaborated with others in previous roles. Emphasise your ability to share knowledge and work towards common goals, as teamwork is key in enhancing service delivery.
✨Organise and Prioritise
Bring along a plan or strategy that showcases your organisational and time management skills. Discuss how you handle pressure and meet deadlines, as this will reassure them of your capability to manage the demands of the role.
