Pharmacy Technician in Gloucester

We are looking for a proactive and experienced Pharmacy Technician to join our friendly team, playing a pivotal role in delivering high-quality, patient-centred care. This is a varied and rewarding position that combines medicines optimisation, clinical support, and direct patient engagement to improve outcomes and reduce medicines-related risks for our patients. This role is mostly telephone based but there may be future scope for patient facing work.

As a key member of the MDT, you will work closely with GPs, clinical pharmacists, nurses, and administrative staff to ensure patients receive safe, effective, and evidence-based treatment. You will be instrumental in supporting prescribing processes, resolving medication-related queries, and contributing to the development of safer, more efficient systems for repeat prescribing and medicines reconciliation.

A significant part of your role will involve running your own telephone clinics, particularly for those with uncomplicated hypertension and hypercholesterolaemia, as well as other long-term conditions such as asthma, COPD, and hypothyroidism. These clinics will focus on medication reviews, monitoring requirements, and supporting patients to optimise their use of medicines. You will be empowered to make recommendations for therapy changes in line with clinical protocols and in collaboration with senior pharmacists and GPs.

• Provide telephone support to patients with questions or concerns about their medicines.
• Conduct clinical medication reviews, identifying potential interactions, safety concerns, or opportunities for deprescribing.
• Support the implementation of national and local prescribing guidance, including NICE recommendations and shared care protocols.
• Contribute to audit and quality improvement initiatives, helping to reduce medicines waste and improve prescribing safety.
• Assist in the management of medicines post-discharge, ensuring continuity of care and addressing discrepancies.
• Play a role in education and training, supporting practice staff in understanding medicines optimisation principles and safe prescribing practices.

This is a forward-thinking role with scope to develop and shape services, particularly in the area of long-term condition management. You will be encouraged to take initiative, contribute to service development, and work collaboratively across the PCN to deliver consistent, high-quality care. You will work closely with pharmacy staff and prescription clerks, receiving direct support and supervision to thrive in your role.

We are looking for someone who is not only technically skilled and knowledgeable, but also patient-focused, organised, and confident in communicating with both patients and professionals.

Aspen Medical Practice is a single practice Primary Care Network (PCN) and takes full advantage of the additional resources this brings. We have over 30,000 patients and cover 3 sites. We have a large and growing team of clinicians and a strong multi-disciplinary approach to providing high quality care. Our size gives us the opportunity to be at the forefront of change and to adopt new technology and diagnostics to better serve the needs of our patient population. We have a new purpose-built health centre as our main site and have 2 smaller branch surgeries. Aspen Medical Practice is an equal opportunities employer.

• GPhC-registered Pharmacy Technician with minimum 2 years experience
• NVQ Level 3 or 4 in Pharmacy Services (or equivalent)
• Postgraduate qualifications in clinical pharmacy services
• Strong understanding of medicines optimisation and long-term condition management
• Excellent communication, organisational, and IT skills
• Ability to work independently and as part of a multidisciplinary team
• Willingness to run own clinics and develop services in line with patient needs
• Experience in general practice or primary care
• Knowledge of NICE guidance, shared care protocols, and prescribing audits

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.