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- Tasks: Lead a team to deliver exceptional service at events like weddings and corporate gatherings.
- Company: Join The Mount Hotel, a prestigious 4-star hotel known for outstanding guest experiences.
- Benefits: Enjoy competitive salary, career growth, in-house discounts, and gym membership.
- Why this job: Be part of a supportive team in a luxury setting, making memorable moments for guests.
- Qualifications: Previous supervisory experience in hospitality and strong leadership skills are essential.
- Other info: Flexibility for evenings and weekends is required to meet event schedules.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Conference & Banqueting Supervisor
The Mount Hotel Country Manor & Golf Wolverhampton
Full-Time | Competitive Salary + Benefits
Are you passionate about delivering exceptional service and leading a team to create outstanding events? The Mount Hotel Country Manor & Golf, a prestigious 4-star hotel in Wolverhampton, is looking for a Conference & Banqueting Supervisor to uphold our high standards and elevate guest experiences.
About the Role
As a C&B Supervisor, you will play a crucial role in ensuring seamless execution of conferences, weddings, corporate events, and banquets. You will lead a team, oversee service operations, and work closely with the management team to exceed guest expectations.
Key Responsibilities:
- Lead and supervise small teams during events, ensuring smooth service and high guest satisfaction.
- Maintain and enforce high service standards in line with our 4-star reputation.
- Coordinate event setups and ensure venues are presented to the highest standard.
- Support the Conference & Banqueting Manager in staff training, development, and daily operations.
- Communicate effectively with kitchen, bar, and front-of-house teams to deliver seamless events.
- Assist in problem-solving on the floor, responding swiftly to guest needs.
- Ensure compliance with health & safety and food hygiene regulations.
What Were Looking For:
- Previous experience in a similar supervisory role within a hotel or events setting.
- A strong leader with excellent communication and organizational skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A passion for delivering memorable guest experiences.
- Flexibility to work evenings, weekends, and event schedules as required.
What We Offer:
- Competitive salary and opportunities for career progression within our luxury hotel.
- Supportive, friendly team environment in a prestigious, award-winning venue.
- In house discounts and Gym Membership
If you have the drive and dedication to enhance our conference and banqueting service,
AMRT1_UKCT
C & B Supervisor employer: Aspen Leisure Ltd
Contact Detail:
Aspen Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land C & B Supervisor
✨Tip Number 1
Familiarize yourself with the specific types of events that The Mount Hotel hosts. Understanding their style and standards will help you demonstrate your alignment with their vision during the interview.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've successfully managed teams and ensured high service standards in fast-paced environments.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of instances where you've quickly addressed guest needs or resolved issues during events, as this is crucial for the C&B Supervisor role.
✨Tip Number 4
Show your passion for guest experiences. Be prepared to talk about what exceptional service means to you and how you plan to elevate the guest experience at The Mount Hotel.
We think you need these skills to ace C & B Supervisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Conference & Banqueting Supervisor position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in supervisory roles within hotels or events. Provide specific examples of how you've led teams and ensured high service standards.
Showcase Your Leadership Skills: Demonstrate your leadership abilities by including examples of how you've trained staff, coordinated events, and resolved issues during service. This will show that you are capable of handling the responsibilities of the role.
Personalize Your Application: Make sure to personalize your cover letter. Address it to the hiring manager if possible, and express your passion for delivering exceptional guest experiences, as well as your enthusiasm for working at The Mount Hotel.
How to prepare for a job interview at Aspen Leisure Ltd
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering exceptional service. Share specific examples from your past experiences where you went above and beyond to ensure guest satisfaction.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you have successfully managed teams in previous roles. Highlight any training or development initiatives you have implemented to enhance team performance.
✨Emphasize Attention to Detail
Since the role requires maintaining high service standards, be ready to provide examples of how you ensure attention to detail in event setups and service delivery. This will show your commitment to upholding the hotel's 4-star reputation.
✨Prepare for Problem-Solving Scenarios
Think of potential challenges that may arise during events and how you would handle them. Being able to demonstrate your problem-solving skills will reassure the interviewers of your capability to manage events smoothly.
