At a Glance
- Tasks: Manage complex claims and drive improvements in a dynamic team environment.
- Company: Aspen Insurance Group, a global leader in insurance with a focus on innovation.
- Benefits: Flexible working, professional development, and a supportive culture.
- Other info: Join a diverse team that values every voice and promotes growth.
- Why this job: Make a real impact while collaborating with experts in the field.
- Qualifications: Experience in North American casualty claims and strong interpersonal skills.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Senior Claims Adjuster (Gobal Excess Casualty) role at Aspen Insurance Group
Aspen is seeking a Senior Claims Adjuster for their Global Excess Casualty division, based in London. This is an exceptional opportunity to join a respected global insurer renowned for its commitment to excellence, innovation, and supportive leadership. In this pivotal role, you will be entrusted with managing complex and high-value claims, providing expert guidance across the business, and driving continuous improvement initiatives that shape the future of claims handling.
Aspen's inclusive culture values collaboration, knowledge sharing, and professional growth, offering you the chance to work alongside knowledgeable colleagues in a dynamic environment where your expertise will be recognised and nurtured. With a focus on flexibility, professional development, and meaningful impact, this position is ideal for someone who thrives in a communal setting and is passionate about delivering outstanding service to clients and stakeholders.
What you'll do
As a Senior Claims Adjuster, you will play a central role in managing the global excess casualty account. Your day-to-day activities will involve evaluating complex cases, collaborating closely with both internal teams and external partners, producing insightful reports for senior leaders, and ensuring all processes adhere strictly to regulatory requirements. You will be instrumental in identifying areas for process enhancement through analytics-driven insights while also acting as a trusted referral point for your colleagues.
- Contribute to the preparation and implementation of operational team plans ensuring alignment with wider business strategies and priorities.
- Manage a small team of 2, ensuring they handle notifications to the level of agreement and act as the point of referral.
- Partner with colleagues to perform data analysis work, providing valuable insights that drive performance improvement within the claims function.
- Investigate and resolve specialist claims issues professionally to deliver excellent service with minimal leakage.
- Proactively manage estimates and billings calculated by clients and brokers, resolving discrepancies promptly to maintain trust and accuracy.
- Pursue subrogation, contribution, and other recovery opportunities as appropriate to maximise recoveries for the business.
- Support the development of relationships with internal teams such as Underwriters as well as external customers including brokers and clients.
- Produce regular statistical and analytical claims information for Portfolio Managers, Risk Managers, and Senior Management to enable effective monitoring.
What you bring
In joining Aspen as a Senior Claims Adjuster you bring not only proven expertise in handling North American casualty claims. Your background includes significant exposure to regulated environments where accuracy, compliance, and timely delivery are paramount. You have honed your skills through years of working on challenging cases requiring careful negotiation with multiple parties—always striving for solutions that balance commercial interests with fairness. Beyond technical acumen, your approachable manner makes you an invaluable mentor who enjoys helping others develop their capabilities.
- Extensive experience in North American claims handling.
- Experience with Lloyd's handling requirements and Bermuda policy wording.
- A deep understanding of delegated authority arrangements as well as third-party claims management from both technical and commercial perspectives is required.
- Proficient in using Electronic Claims File (ECF) system
- Excellent interpersonal skills are necessary for building positive relationships with colleagues across various levels of the organisation as well as external partners.
- A customer-oriented approach ensures that you consistently deliver high-quality service tailored to the needs of clients, brokers, underwriters, and internal stakeholders alike.
- Advanced investigative skills support thorough analysis of complex or disputed claims scenarios leading to fair outcomes for all parties involved.
- Recognised qualifications or substantial practical knowledge of insurance regulatory frameworks underpin your ability to provide expert advice when needed.
What sets Aspen apart
Aspen stands out as an employer due to its unwavering dedication to fostering an inclusive workplace where every voice is valued. The company's commitment extends beyond simply meeting business targets; it actively invests in employee wellbeing through flexible working arrangements designed around individual needs. At Aspen, professional development is more than just a buzzword—it's embedded into daily practice via ongoing training opportunities, mentorship programmes led by seasoned experts like yourself, and open forums for sharing best practices across disciplines. The leadership team champions transparency while encouraging input from all staff members regardless of tenure or title—a testament to their belief in communal progress over individual achievement. Employees benefit from being part of a global network that leverages collective knowledge yet remains agile enough to respond quickly when challenges arise. Whether it's through cross-functional projects or regular feedback sessions aimed at continuous improvement, Aspen provides an environment where talented professionals can flourish both personally and professionally while making meaningful contributions toward shared goals.
What's next
If you are ready to take the next step in your career by joining Aspen's collaborative Global Excess Casualty team as a Senior Claims Adjuster, we encourage you to apply now!
Apply today by clicking on the link provided—your journey towards making a real impact at Aspen starts here.
We are committed to creating an inclusive recruitment experience. If you have a disability or long-term health condition and require adjustments to the recruitment process, our Adjustment Concierge Service is here to support you. Please reach out to us at adjustments@robertwalters.com to discuss further.
#J-18808-Ljbffr
Senior Claims Adjuster (Gobal Excess Casualty) in London employer: Aspen Insurance Group
Aspen Insurance Group is an exceptional employer that prioritises inclusivity and professional growth, making it an ideal workplace for a Senior Claims Adjuster. Located in London, the company fosters a collaborative culture where employees are encouraged to share knowledge and develop their skills through ongoing training and mentorship. With a strong commitment to employee wellbeing and flexible working arrangements, Aspen provides a dynamic environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Adjuster (Gobal Excess Casualty) in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Aspen Insurance Group). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Aspen Insurance Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Senior Claims Adjuster (Gobal Excess Casualty) in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Aspen Insurance Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Aspen Insurance Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Aspen Insurance Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Aspen Insurance Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Aspen Insurance Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Aspen Insurance Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
