Refrigeration, Service - Maintenance Helpdesk Coordinator
Refrigeration, Service - Maintenance Helpdesk Coordinator

Refrigeration, Service - Maintenance Helpdesk Coordinator

Birmingham Full-Time 22750 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate maintenance requests and support our team in delivering top-notch service.
  • Company: Aspen Cooling is a leading provider in refrigeration services, committed to excellence.
  • Benefits: Enjoy a competitive salary, bonus scheme, pension plan, and on-site parking.
  • Why this job: Join a dynamic team where your contributions directly impact client satisfaction and service quality.
  • Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
  • Other info: This role is perfect for those looking to kickstart their career in a supportive environment.

The predicted salary is between 22750 - 30000 £ per year.

At Aspen Cooling we look to employ the best people available in each sector to ensure that we maintain our high level of excellence.

You will be part of a team providing a central point of contact for our clients, engineers and departments.

Salary: £27,500 – 30,000 per annum + Bonus Scheme + Company Pension + On-site Parking

Refrigeration, Service - Maintenance Helpdesk Coordinator employer: Aspen Cooling Ltd

Aspen Cooling is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Solihull, we provide competitive salaries, a bonus scheme, and a company pension, alongside on-site parking for convenience. Join us to be part of a dedicated team where your contributions are valued, and you can thrive in a dynamic environment.
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Contact Detail:

Aspen Cooling Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Refrigeration, Service - Maintenance Helpdesk Coordinator

✨Tip Number 1

Familiarise yourself with the refrigeration industry and its terminology. Understanding key concepts will help you communicate effectively with clients and engineers during the interview process.

✨Tip Number 2

Research Aspen Cooling's values and recent projects. Being able to discuss how your skills align with their mission will demonstrate your genuine interest in the company and the role.

✨Tip Number 3

Prepare examples of how you've successfully coordinated teams or managed customer service situations in the past. Highlighting your experience in similar roles will show that you're ready for the responsibilities of this position.

✨Tip Number 4

Network with professionals in the refrigeration and maintenance sectors. Engaging with industry contacts can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job.

We think you need these skills to ace Refrigeration, Service - Maintenance Helpdesk Coordinator

Customer Service Skills
Communication Skills
Problem-Solving Skills
Technical Knowledge of Refrigeration Systems
Organisational Skills
Attention to Detail
Time Management
Team Collaboration
IT Proficiency
Data Entry Skills
Scheduling and Coordination
Adaptability
Conflict Resolution
Knowledge of Health and Safety Regulations

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Refrigeration, Service - Maintenance Helpdesk Coordinator position. Tailor your application to highlight relevant experience and skills.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service, coordination, and any technical knowledge related to refrigeration. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the role.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples from your past work that showcase your ability to manage communications between clients and engineers effectively.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a coordinator role.

How to prepare for a job interview at Aspen Cooling Ltd

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Maintenance Helpdesk Coordinator. Familiarise yourself with the key tasks, such as being a central point of contact for clients and engineers, to demonstrate your knowledge during the interview.

✨Showcase Communication Skills

As this role involves liaising with various stakeholders, it's crucial to highlight your communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations.

✨Research Aspen Cooling

Take some time to research Aspen Cooling and their values. Understanding their commitment to excellence will help you align your answers with their company culture and show that you're genuinely interested in the position.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and gives you a chance to learn more about the team dynamics and company expectations.

Refrigeration, Service - Maintenance Helpdesk Coordinator
Aspen Cooling Ltd
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  • Refrigeration, Service - Maintenance Helpdesk Coordinator

    Birmingham
    Full-Time
    22750 - 30000 £ / year (est.)

    Application deadline: 2027-05-07

  • A

    Aspen Cooling Ltd

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