Refrigeration, Service - Maintenance Helpdesk Coordinator
Refrigeration, Service - Maintenance Helpdesk Coordinator

Refrigeration, Service - Maintenance Helpdesk Coordinator

Solihull Full-Time 22750 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate maintenance requests and support our engineering team daily.
  • Company: Aspen Cooling is a leading provider in refrigeration services, committed to excellence.
  • Benefits: Enjoy a competitive salary, bonus scheme, pension plan, and on-site parking.
  • Why this job: Join a dynamic team and make a real impact in the refrigeration industry.
  • Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
  • Other info: This role is perfect for those looking to kickstart their career in a supportive environment.

The predicted salary is between 22750 - 30000 £ per year.

At Aspen Cooling we look to employ the best people available in each sector to ensure that we maintain our high level of excellence.

You will be part of a team providing a central point of contact for our clients, engineers and departments.

Salary: £27,500 – 30,000 per annum + Bonus Scheme + Company Pension + On-site Parking

Refrigeration, Service - Maintenance Helpdesk Coordinator employer: Aspen Cooling Ltd

At Aspen Cooling, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and communication. Located in Solihull, our employees benefit from competitive salaries, a bonus scheme, and a company pension, alongside ample opportunities for professional growth and development. Join us to be part of a dedicated team where your contributions are recognised and rewarded, all while enjoying the convenience of on-site parking.
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Contact Detail:

Aspen Cooling Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Refrigeration, Service - Maintenance Helpdesk Coordinator

✨Tip Number 1

Familiarise yourself with the refrigeration industry and its terminology. Understanding key concepts will help you communicate effectively with clients and engineers, showcasing your knowledge during any discussions.

✨Tip Number 2

Network with professionals in the refrigeration and maintenance sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the role and company culture.

✨Tip Number 3

Research Aspen Cooling's values and recent projects. Being able to discuss their work and how you can contribute to their success will demonstrate your genuine interest in the position and the company.

✨Tip Number 4

Prepare for potential interview questions by practising your responses to common scenarios faced in a helpdesk coordinator role. This will help you articulate your problem-solving skills and customer service experience effectively.

We think you need these skills to ace Refrigeration, Service - Maintenance Helpdesk Coordinator

Customer Service Skills
Communication Skills
Problem-Solving Skills
Technical Knowledge of Refrigeration Systems
Organisational Skills
Time Management
Attention to Detail
Team Collaboration
IT Proficiency
Data Entry Skills
Scheduling and Coordination
Conflict Resolution
Adaptability
Knowledge of Health and Safety Regulations

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Refrigeration, Service - Maintenance Helpdesk Coordinator position. Tailor your application to highlight relevant experience and skills.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service, coordination, and any technical knowledge related to refrigeration. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the role.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples from your past work that showcase your ability to manage communications between clients and engineers effectively.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a coordinator role.

How to prepare for a job interview at Aspen Cooling Ltd

✨Understand the Role

Make sure you have a clear understanding of what a Maintenance Helpdesk Coordinator does, especially in the context of refrigeration services. Familiarise yourself with the key responsibilities and how they contribute to the overall success of the company.

✨Showcase Your Communication Skills

As this role involves being a central point of contact, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively communicated with clients or team members in previous roles.

✨Familiarise Yourself with Industry Terms

Brush up on relevant terminology related to refrigeration and maintenance services. Being able to speak the language of the industry will show that you're knowledgeable and serious about the position.

✨Prepare Questions for Them

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company culture aligns with your values.

Refrigeration, Service - Maintenance Helpdesk Coordinator
Aspen Cooling Ltd
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  • Refrigeration, Service - Maintenance Helpdesk Coordinator

    Solihull
    Full-Time
    22750 - 30000 £ / year (est.)

    Application deadline: 2027-05-07

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    Aspen Cooling Ltd

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