Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide IT support via phone, remote access, and live chat.
- Company: Join a leading provider of cutting-edge equipment for automotive and MOT centres in the UK.
- Benefits: Enjoy flexible work options and a collaborative team environment.
- Why this job: Be part of a growing team that values innovation and customer satisfaction.
- Qualifications: No specific experience required; just a passion for tech and problem-solving!
- Other info: Opportunity to work with the latest technology in a dynamic industry.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
My client provides state of the art equipment to automotive and MOT centres throughout the UK. They now seek a Technical Support Engineer to join their growing team.
Role:
- To provide IT Support to the client base via phone, remote access and live chat
- To log all support tickets and advise management re. ongoing or regular technical issues
- To provide support re. blue tooth, WiFi, Windows, Network, spec…
ZIPC1_UKTJ
Technical Support Engineer employer: Aspectz Ltd
Contact Detail:
Aspectz Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Familiarize yourself with common technical issues related to automotive equipment, especially those involving Bluetooth, WiFi, and Windows. This knowledge will help you stand out during the interview process.
✨Tip Number 2
Practice your communication skills, as you'll be providing support via phone, remote access, and live chat. Being able to explain technical concepts clearly and concisely is crucial for this role.
✨Tip Number 3
Get comfortable with ticketing systems and logging support requests. Understanding how to efficiently manage and prioritize support tickets can demonstrate your readiness for the job.
✨Tip Number 4
Research the company and its products thoroughly. Knowing their equipment and services will not only help you in the interview but also show your genuine interest in joining their team.
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Technical Support Engineer. Familiarize yourself with common technical issues related to Bluetooth, WiFi, Windows, and networking, as these will be crucial in your application.
Tailor Your CV: Highlight relevant experience in IT support, especially any roles where you've provided assistance via phone, remote access, or live chat. Use specific examples to demonstrate your problem-solving skills and technical knowledge.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their needs and provide examples of how you've successfully handled technical issues in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Aspectz Ltd
✨Show Your Technical Skills
Be prepared to discuss your technical knowledge, especially regarding IT support for Bluetooth, WiFi, Windows, and networking. Highlight any relevant experience you have in these areas.
✨Demonstrate Problem-Solving Abilities
During the interview, be ready to walk through how you would troubleshoot common technical issues. This could involve role-playing scenarios where you need to provide support over the phone or via live chat.
✨Emphasize Communication Skills
Since the role involves providing support via phone and chat, it's crucial to demonstrate your ability to communicate clearly and effectively. Practice explaining technical concepts in simple terms.
✨Prepare Questions About the Company
Show your interest in the company by preparing thoughtful questions about their products and services. This not only demonstrates your enthusiasm but also helps you understand how you can contribute to their team.
