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For Companies At a Glance
- Tasks: Lead a team of gas engineers and ensure top-notch service delivery.
- Company: Join Aspect, one of London's largest property maintenance teams.
- Benefits: Competitive salary, performance bonuses, pension, and free parking.
- Why this job: Make a real impact in a growing company with ambitious expansion plans.
- Qualifications: 5+ years in gas engineering and strong communication skills required.
- Other info: Dynamic role with opportunities for professional growth and development.
The predicted salary is between 50000 - 60000 £ per year.
Salary & Benefits
Annual salary of £50,000 - £60,000 (depending on experience)
Performance-based bonus scheme
OTE > £65,000 per annum
About Us
Covering more trades than anyone else, Aspect is one of London's largest property maintenance teams. We're always ready to help no matter what maintenance issue someone has; reactive, remedial, planned maintenance and projects. We do this 24/7.
After more than 15 years of helping thousands of residential and commercial customers every month, we have ambitious plans to expand our business over the next 3 years. We're committed to delivering the best possible experience for our customers and believe we can change the perception home and business owners have of finding and working with tradespeople. Our tradespeople and their technical managers are key to our success.
The Role
As the Gas Trade Manager/ Field Sales Manager, you'll be responsible for managing a team of up to 30 qualified and experienced gas engineers. You'll provide technical support and advice for them as part of their daily schedule. This includes making site visits to give guidance. You'll provide formal performance feedback to tradespeople to assist continuous development.
You'll be expected to deal directly with customers who require quotes for large-scale projects, providing them with SOW and fixed-price quotes. The role will include helping to resolve customer complaints when our Customer Care team need field-based support. You'll communicate with office staff and tradespeople to help deliver operational excellence, so our customers receive the high levels of service delivery they expect.
You will complete regular site inspections and quality control visits, to ensure company compliance and regulatory standards are being maintained. Using this, you will provide feedback on engineer performance to the Operations Manager and shareholders in monthly meetings.
In addition, you'll assist with the recruitment, onboarding and assessment of new tradespeople. Feedback sessions will form part of their initial contract period. You'll be expected to gather informal customer feedback and conduct QC checks during this period.
About You
Having a minimum of 5 years' experience and extensive qualifications in gas and plumbing is essential. Commercial gas qualifications are desired. You'll have experience working in both domestic and commercial properties and will be conversant in current trade regulations. You'll have excellent knowledge of trade regulations and help ensure work is always compliant. You'll also have relevant H&S training and experience of completing RAMS.
You'll need to be well organised and have the ability to deal with multiple situations happening concurrently. Be able to plan your time effectively and reliably deliver rather than over-promising.
You'll have a full, clean UK driving licence and you'll be prepared to drive to jobs wherever they are in London or the Home Counties. We expect you to have excellent communication skills and be used to working as part of multi-discipline teams. You'll be able to share your knowledge and experience to help develop the skills of others. You'll also have experience in helping to develop customer relationships.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Free parking
Experience:
- Gas Engineering: 5 years (required)
Licence/Certification:
- Gas Safe Register (required)
- Manual Driving Licence (required)
Work Location: In person
Gas Trade Manager in London employer: Aspect
Contact Detail:
Aspect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Trade Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the gas and plumbing industry. Attend trade shows, local meetups, or even online forums. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and achievements. This can be a game-changer during interviews, as it gives potential employers a tangible sense of what you bring to the table.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions and scenarios related to gas engineering and team management. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s make it happen!
We think you need these skills to ace Gas Trade Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Gas Trade Manager role. Highlight your experience in gas engineering and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Aspect. Share specific examples of your past experiences that relate to managing teams and customer relationships.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly. Whether it's in your CV or cover letter, we want to see how you can effectively communicate with both customers and your team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Aspect
✨Know Your Stuff
Make sure you brush up on your gas and plumbing knowledge, especially the latest regulations. Being able to discuss your experience with both domestic and commercial properties will show that you're the right fit for the Gas Trade Manager role.
✨Showcase Your Leadership Skills
Since you'll be managing a team of gas engineers, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, provided feedback, and resolved conflicts. This will highlight your capability to support and develop others.
✨Customer Focus is Key
Aspect values customer relationships, so be ready to discuss how you've built and maintained these in previous roles. Share specific instances where you've handled customer complaints or provided exceptional service to showcase your commitment to customer satisfaction.
✨Plan for the Practical
Expect some practical questions or scenarios during the interview. Think about how you'd handle site inspections, quality control checks, and compliance issues. Being prepared to discuss these aspects will demonstrate your operational excellence and readiness for the role.
