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For Companies At a Glance
- Tasks: Lead a team of gas engineers and ensure top-notch service delivery.
- Company: Aspect, one of London’s largest property maintenance teams.
- Benefits: Competitive salary, performance bonuses, company pension, and free parking.
- Why this job: Join a dynamic team and make a real impact in the gas trade industry.
- Qualifications: 5+ years in gas engineering with relevant qualifications and a clean driving licence.
- Other info: Opportunity for career growth and development in a supportive environment.
The predicted salary is between 43000 - 52000 £ per year.
Annual salary of £50,000 - £60,000 (depending on experience)
Performance-based bonus scheme
OTE > £65,000 per annum
About Us
Covering more trades than anyone else, Aspect is one of London’s largest property maintenance teams. We’re always ready to help no matter what maintenance issue someone has; reactive, remedial, planned maintenance and projects. We do this 24/7. After more than 15 years of helping thousands of residential and commercial customers every month, we have ambitious plans to expand our business over the next 3 years. We’re committed to delivering the best possible experience for our customers and believe we can change the perception home and business owners have of finding and working with tradespeople. Our tradespeople and their technical managers are key to our success.
The Role
As the Gas Trade Manager/ Field Sales Manager, you’ll be responsible for managing a team of up to 30 qualified and experienced gas engineers. You’ll provide technical support and advice for them as part of their daily schedule. This includes making site visits to give guidance. You’ll provide formal performance feedback to tradespeople to assist continuous development. You’ll be expected to deal directly with customers who require quotes for large-scale projects, providing them with SOW and fixed-price quotes. The role will include helping to resolve customer complaints when our Customer Care team need field-based support. You’ll communicate with office staff and tradespeople to help deliver operational excellence, so our customers receive the high levels of service delivery they expect. You will complete regular site inspections and quality control visits, to ensure company compliance and regulatory standards are being maintained. Using this, you will provide feedback on engineer performance to the Operations Manager and shareholders in monthly meetings. In addition, you’ll assist with the recruitment, onboarding and assessment of new tradespeople. Feedback sessions will form part of their initial contract period. You’ll be expected to gather informal customer feedback and conduct QC checks during this period.
About You
Having a minimum of 5 years’ experience and extensive qualifications in gas and plumbing is essential. Commercial gas qualifications are desired. You’ll have experience working in both domestic and commercial properties and will be conversant in current trade regulations. You’ll have excellent knowledge of trade regulations and help ensure work is always compliant. You’ll also have relevant H&S training and experience of completing RAMS. You’ll need to be well organised and have the ability to deal with multiple situations happening concurrently. Be able to plan your time effectively and reliably deliver rather than over-promising. You’ll have a full, clean UK driving licence and you’ll be prepared to drive to jobs wherever they are in London or the Home Counties. We expect you to have excellent communication skills and be used to working as part of multi-discipline teams. You’ll be able to share your knowledge and experience to help develop the skills of others. You’ll also have experience in helping to develop customer relationships.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Free parking
Experience: Gas Engineering: 5 years (required)
Licence/Certification: Gas Safe Register (required), Manual Driving Licence (required)
Work Location: In person
Gas Trade Manager in City of London employer: Aspect
Contact Detail:
Aspect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Trade Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the gas and plumbing industry. Attend local events or trade shows where you can meet potential employers or colleagues. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and operational excellence. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your past achievements in managing teams and handling customer relationships. Use specific examples to demonstrate how you’ve made a difference in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s make it happen!
We think you need these skills to ace Gas Trade Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Gas Trade Manager role. Highlight your experience in gas engineering and any relevant qualifications. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Aspect. Share specific examples of your past experiences that relate to managing teams and customer relationships.
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers and tradespeople, make sure to showcase your communication skills in your application. We love candidates who can express themselves clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Aspect
✨Know Your Stuff
Make sure you brush up on your gas and plumbing knowledge, especially the latest regulations. Being able to discuss your experience with both domestic and commercial properties will show that you're the right fit for the Gas Trade Manager role.
✨Showcase Your Leadership Skills
Since you'll be managing a team of gas engineers, be prepared to share examples of how you've successfully led teams in the past. Talk about how you provide feedback and support to help others grow, as this is key to the role.
✨Prepare for Customer Scenarios
Think about potential customer complaints or large-scale project quotes you might encounter. Be ready to discuss how you would handle these situations, demonstrating your problem-solving skills and customer relationship management.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company's plans for expansion or how they measure success in the Gas Trade Manager role. This shows your genuine interest and helps you gauge if it's the right fit for you.
