At a Glance
- Tasks: Drive efficiency in claims processing and help shape our future claims operations.
- Company: High-growth insurance firm with a focus on innovation and development.
- Benefits: Competitive salary, bonus opportunities, and full support for professional qualifications.
- Other info: Dynamic role with clear career progression and global networking opportunities.
- Why this job: Be part of building a new claims function and grow into a future leader.
- Qualifications: Proactive attitude; experience in insurance, legal, or admin is a plus.
The predicted salary is between 24300 - 29700 £ per year.
As an MGA, our claims volume is currently manageable but growing rapidly as we strategically shift toward writing more ground-up lead accounts (and less Excess of Loss and Facultative business). To support this trajectory, we are building out our in-house claims function from scratch - and we want you to be a foundational part of that journey.
This is not a standard, static "cogs-in-a-machine" insurance role. It is a long-term development opportunity designed for someone who wants to learn the claims and loss adjusting profession from the inside out, build a global network, and ultimately help shape and lead our claims operations.
Because our current binding authorities do not grant us direct claims settlement authority, your starting focus will be operational excellence, communication, and administration. You will be the engine keeping our claims process moving smoothly by:
- Driving Efficiency: Tracking active claims, monitoring workflows, and ensuring all parties are communicating and hitting their deadlines so no claim falls through the cracks.
- Data & Reporting: Maintaining accurate claims records and administration within our systems, helping us identify trends as our lead account volume expands.
- Building the Blueprint: Providing frontline feedback and having a seat at the table as we design the processes, tech stack, and philosophy of our future claims function.
We are deeply invested in turning the person who takes this role into a world-class Claims Handler and future leader within our business.
Professional Qualifications: Full financial and mentoring support to complete your professional insurance exams (e.g., Opportunities to undertake embedded secondments with our appointed TPAs to learn practical loss adjusting, reserving, and coverage analysis from seasoned experts).
Ownership & Travel: Evolving from administrative coordination to actively holding settlement authority, traveling to meet global partners and insureds, and owning claim outcomes from First Notification of Loss to settlement.
Problem Solver: Someone who enjoys bringing order to complex processes and isn't afraid to suggest new and better ways of doing things.
A degree, school-leaver qualification, or 6–18 months of initial experience in an insurance, legal, or administrative environment is advantageous, but a proactive attitude is essential.
Real Career Progression: A defined pathway from a junior team member to fully-fledged Claims Handler and leader of a global function.
Locations
Claims Handler (Temporary) in Chelmsford, Essex employer: Aspect
Join a high-growth insurance firm in Chelmsford, where you will be part of an exciting journey to build our in-house claims function from the ground up. We offer a dynamic work culture that prioritises professional development, with full support for your insurance qualifications and opportunities for hands-on learning from industry experts. As a Claims Handler, you'll not only contribute to operational excellence but also have a clear pathway for career progression, making this an ideal environment for those seeking meaningful and rewarding employment.
