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- Tasks: Support the Operations Team with administrative tasks and document management.
- Company: Join Express Solicitors, an award-winning law firm with a 5-star Trustpilot rating.
- Benefits: Enjoy hybrid working, generous holiday allowance, and private medical insurance after two years.
- Why this job: Make a difference in a supportive environment while kickstarting your career in law.
- Qualifications: Administrative experience and strong skills in Microsoft Office are essential.
- Other info: Dynamic workplace with opportunities for personal growth and team activities.
The predicted salary is between 23000 - 30000 £ per year.
Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.
Express Solicitors is currently looking to appoint an Operations Administrator to assist the Operations Team and offer general support to the organisation. The main elements of the role will be to complete routine centralised processes including mailshots, administration of insurance policies related to personal injury claims, document template maintenance and assistance with reporting and management information requirements of the firm. Additionally, the role will encompass aiding the Operations Team in respect of contracts, subscriptions, and periodic compliance processes. Support may also occasionally be required by the other members of the senior management team. An opportunity for a rewarding career exists for the right candidate and training and guidance will be given.
Responsibilities
- Administration of the various insurance schemes operated by the firm.
- Creation and maintenance of user profiles within the Proclaim case management system and maintenance of associated records.
- Creation and maintenance of legal template documents used on the Proclaim case management system.
- Management of routine, periodic and ad hoc mailshots and e-shots.
- Administration of company documentation including version control and compliance.
- Providing administrative assistance with the maintenance of contracts etc in the correct filing systems and ensuring diaries for renewal and termination dates are maintained.
- Assistance with regulatory processes e.g. annual renewal of Solicitors Regulation Authority authorisation.
- Assistance with the correct implementation of regulatory requirements.
- Various ad hoc duties commensurate with the role.
Essential
- Experience of working in an administrative/clerical role.
- Good knowledge of Microsoft Office software including a good working knowledge of Microsoft Excel.
- Excellent literacy and numeracy skills.
- Excellent attention to detail.
- Strong communication skills.
- Excellent organisation and time management skills.
- A positive attitude and ambition to succeed.
Preferred
- An understanding of the legal industry and personal injury claims.
- Experience of producing reporting data.
- Experience of working in a professional or service industry.
- Experience of working within a regulated environment.
Salary & Hours
Salary up to £27,000, dependent on experience. Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
Benefits
- Hybrid Working - 3/2 hybrid working pattern after probation.
- 23 Days Holiday - Rising to 26 days, plus bank/public holidays.
- Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement.
- Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme.
- Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
- Work Life / Balance - Active social committee with generous departmental and firm-wide social budget.
Recruitment Process
Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application.
Operations Administrator in Manchester employer: Aspect Marketing Solutions
Contact Detail:
Aspect Marketing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator in Manchester
✨Tip Number 1
Get to know the company inside out! Research Express Solicitors, their values, and what makes them tick. This way, when you get that interview, you can show off your knowledge and passion for the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Practice makes perfect! Prepare for those scenario-based questions by thinking of examples from your past experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Express Solicitors.
We think you need these skills to ace Operations Administrator in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Administrator role. Highlight your administrative experience and any relevant skills, especially in Microsoft Office and attention to detail. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission at Express Solicitors. Let us know what makes you the perfect fit!
Showcase Your Skills: In your application, don’t forget to showcase your organisational and time management skills. Mention any experience you have in a regulated environment or the legal industry, as this will definitely catch our eye!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. We can’t wait to hear from you!
How to prepare for a job interview at Aspect Marketing Solutions
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Operations Administrator role. Familiarise yourself with the key responsibilities like document management and compliance processes. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Tech Skills
Since the job requires a good knowledge of Microsoft Office, especially Excel, be prepared to discuss your experience with these tools. Maybe even bring examples of how you've used them in previous roles. This will demonstrate your capability and readiness for the tasks at hand.
✨Prepare for Scenario-Based Questions
Given that the interview will include scenario-based questioning, think about potential situations you might face in the role. Prepare responses that highlight your problem-solving skills and attention to detail. Practising these scenarios can give you an edge during the interview.
✨Emphasise Your Communication Skills
Strong communication is key for this role, so be ready to showcase your skills. Share examples of how you've effectively communicated in past positions, whether it was with colleagues or clients. This will help illustrate your ability to work well within a team and support the Operations Team.
