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For Companies At a Glance
- Tasks: Manage your own caseload and assist clients with personal injury claims.
- Company: Join Express Solicitors, an award-winning law firm with a 5-star Trustpilot rating.
- Benefits: Enjoy a competitive salary, hybrid working, and generous holiday allowances.
- Why this job: Make a real difference in people's lives while developing your legal career.
- Qualifications: LLB Law degree required; customer care skills and accuracy are essential.
- Other info: Dynamic work environment with a roof garden, gym, and active social committee.
The predicted salary is between 26500 - 26500 £ per year.
Location: Sharston, M22 4SN
Salary: £26,500 per annum, with a very generous Portal Bonus Scheme
Job type: Full time, Permanent
About Us
Established in 2000, Express Solicitors is an award‑winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5‑star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.
The Role
We are currently looking for a Paralegal to join our Portal Team in the OL/PL department. Tenacity, ability and enthusiasm are more important than qualification. You will be expected to manage your own caseload in the role. For candidates we offer strong supervision channels, excellent training including away days, chance to join a highly ambitious and growing firm. We have high quality non‑CMC work and a positive working environment. We also have a roof garden with table tennis, as an addition to our strong range of employee benefits.
Responsibilities
- Take initial instructions from client and complete FN009.
- Ensure correct accident circumstances, injuries and potential losses are recorded on the file.
- Obtain FOAs for medical records and request from medical agency.
- Research to ensure the claim is submitted to the correct potential Defendant(s).
- Research into accident location, requesting photographs, CCTV, receipts etc. to ensure the appropriate evidence is obtained as early as possible.
- Consideration of the relevant Statute/law to draft allegations to the Defendant.
- Consider Claimant's injuries to ensure correct protocol is being followed.
- Submit Claims Notification Form (CNF) or Letter of Claim to the Defendant(s).
- Chasing Defendant and/or insurer for response.
- Consideration of denial and/or disclosure received from Defendant.
- Weekly review with supervisor.
- Ensure client is kept updated throughout process.
- 60+ CNF/LOC per month target to attain £100 bonus.
Person Specification
- LLB Law degree required.
- Good customer care skills including empathy and the ability to obtain information.
- High degree of accuracy.
- Administration or telephone‑based customer service background is preferable.
- Experience with the OL/PL portal is a distinct advantage.
- Experience of Proclaim case management system.
Salary & Hours
A basic salary of £26,500, with a very generous Portal Bonus Scheme. Our standard working hours are 8:30am to 5:30pm Monday‑Thursday and 8:30am to 5pm Friday.
Benefits
- Hybrid Working – 3/2 hybrid working pattern after probation.
- 23 Days Holiday – Rising to 26 days, plus bank/public holidays.
- Extra Holidays – 3 holiday buy backs and an extra day for your birthday after service length requirement.
- Looking After Your Health – Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme.
- Looking After Your Well‑being – 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
- Work Life / Balance – Active social committee with generous departmental and firm‑wide social budget.
Recruitment Process
Interviews will be conducted by MS Teams and will include scenario‑based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.
Please click APPLY to be redirected to our website to complete your application.
Candidates with the relevant experience or job titles of; Legal Graduate, Law Graduate, Graduate, OLPL Legal Assistant, OL/PL Litigation Assistant, Public Liability Law, Legal Executive, Legal Support Assistant may also be considered for this role.
OL / PL Paralegal in Manchester employer: Aspect Marketing Solutions
Contact Detail:
Aspect Marketing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OL / PL Paralegal in Manchester
✨Tip Number 1
Get to know the company inside out! Research Express Solicitors, their values, and recent cases. This will help you tailor your responses during interviews and show that you're genuinely interested in joining their team.
✨Tip Number 2
Practice makes perfect! Prepare for scenario-based questions by thinking through potential situations you might face as a paralegal. Role-play with a friend or family member to build your confidence and refine your answers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider knowledge about the firm and may even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about wanting to join the Express Solicitors team.
We think you need these skills to ace OL / PL Paralegal in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about helping clients and making a difference in their lives.
Tailor Your CV: Make sure your CV is tailored to the OL/PL Paralegal role. Highlight any relevant experience, especially if you've worked with the OL/PL portal or have customer service skills. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the important bits!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Aspect Marketing Solutions
✨Know Your Stuff
Make sure you brush up on personal injury and clinical negligence claims. Familiarise yourself with the OL/PL portal and any relevant laws. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Your Empathy
Since this role involves dealing with clients who may be going through tough times, demonstrate your customer care skills during the interview. Share examples of how you've shown empathy in previous roles or situations to highlight your ability to connect with clients.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. Think about potential challenges you might face in the role and how you would handle them. Practising these scenarios can help you articulate your thought process clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or the firm's approach to client care. This shows you're engaged and serious about contributing to their success.
