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For Companies At a Glance
- Tasks: Support and deliver engaging IT training to new starters and staff.
- Company: Join an award-winning law firm with a 5-star Trustpilot rating.
- Benefits: Competitive salary, hybrid working, and generous holiday allowance.
- Why this job: Kickstart your career in training while making a real impact.
- Qualifications: Clear communicator with a passion for learning and development.
- Other info: Gain hands-on experience and mentorship in a supportive environment.
The predicted salary is between 30000 - 35000 £ per year.
Location: Sharston, M22 4SN
Salary: £30,000 - £35,000 per annum, dependent on experience
Job type: Full time, Permanent
About Us
Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.
About The Role
This is a development role suitable for someone at an early stage of their training or learning & development career. The Junior IT Trainer will support the design and delivery of IT systems training across the firm, gaining hands-on experience while being mentored by the Digital Learning Manager and wider training team.
Responsibilities
- Support the delivery of IT systems training (including Proclaim and other firm-wide applications) to new starters and existing staff.
- Assist with graduate and induction training programmes, particularly the IT systems elements.
- Deliver training sessions using existing materials, with increasing responsibility over time.
- Provide 1:1 or small group refresher training under guidance where additional support is required.
- Observe and co-facilitate training sessions to build confidence and delivery skills.
- Assist in the creation and updating of training materials, including guides, walkthroughs, videos, and quick reference documents.
- Support the development of engaging eLearning content using existing templates and tools.
- Review and update materials to reflect system changes, upgrades, or process updates.
- Help ensure learning resources are clear, accurate, and user-focused.
- Work closely with the Digital Learning Manager and IT Trainer to understand training priorities and upcoming system changes.
- Liaise with IT and other teams to build understanding of firm systems and processes.
- Gather learner feedback following training sessions and support evaluation activity.
- Maintain accurate training records, attendance, and compliance within the Learning Management System (LMS).
- Participate in regular development conversations, training, and mentoring to build training capability and technical knowledge.
Person Specification
Key Skills & Attributes
- Clear and confident communicator with a willingness to present and engage with groups.
- Ability to explain IT concepts in a simple, user-friendly way.
- Strong organisational skills with good attention to detail.
- Enthusiastic, proactive, and keen to learn.
- Comfortable working with both technical and non-technical colleagues.
- Interest in training, digital learning, or learning & development as a career path.
- Open to feedback and committed to continuous improvement.
Experience & Qualifications
- Previous experience delivering training is not essential.
- Experience supporting colleagues with IT systems, processes, or software (e.g. in a support, admin, or IT role) is desirable.
- Good working knowledge of Microsoft 365 applications (Outlook, Word, Excel, Teams) is essential.
- Experience using or supporting case management systems (Proclaim) is desirable but not required.
- Exposure to eLearning tools (e.g. Rise 360, Camtasia) is desirable but training will be provided.
- A qualification in training, education, or learning & development is desirable but not essential.
Salary & Hours
Salary of £30,000 - £35,000, dependent on experience. Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
Benefits
Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus
Junior IT Trainer in Manchester employer: Aspect Marketing Solutions
Contact Detail:
Aspect Marketing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Trainer in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on articulating your passion for IT training and how you can make a difference at Express Solicitors.
✨Tip Number 3
Show off your skills! If you’ve got any relevant projects or training materials you’ve created, bring them along to your interview. This will demonstrate your hands-on experience and enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Express Solicitors.
We think you need these skills to ace Junior IT Trainer in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Junior IT Trainer role. Highlight any relevant experience you have with IT systems or training, and don’t forget to showcase your communication skills. We want to see how you can engage with others!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about training and development. Share any experiences that demonstrate your enthusiasm and willingness to learn, as we love proactive candidates.
Showcase Your IT Skills: Since this role involves IT training, make sure to mention your familiarity with Microsoft 365 and any other relevant software. If you've used eLearning tools before, give us the lowdown on that too. We’re keen to see your tech-savvy side!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Aspect Marketing Solutions
✨Know Your Stuff
Make sure you brush up on the IT systems and applications mentioned in the job description, especially Proclaim and Microsoft 365. Being able to discuss these confidently will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Communication Skills
As a Junior IT Trainer, you'll need to explain complex IT concepts in a simple way. Prepare examples of how you've done this in the past, whether in a training setting or just helping colleagues. This will demonstrate your ability to engage with both technical and non-technical audiences.
✨Be Ready to Learn
Express your enthusiasm for learning and development. Share any experiences where you've sought feedback or improved your skills. This shows that you're proactive and open to growth, which is key for this role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the training materials you'll be working with or how the team collaborates on projects. It shows your interest in the role and helps you gauge if it's the right fit for you.
