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For Companies At a Glance
- Tasks: Lead a team to provide high-quality support for vulnerable adults in housing services.
- Company: Join a dedicated organisation making a difference in the community.
- Benefits: Competitive salary, training opportunities, and a chance to make a real impact.
- Why this job: Empower individuals and help them thrive in safe, supportive environments.
- Qualifications: Experience in leadership and a full UK driving licence required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Hours: 35 per week
Reports to: Support Services Manager
Requirements: Full UK driving licence and access to transport.
About the Role
We’re seeking an experienced Support Team Leader to oversee staff and ensure high‑quality supported housing services for vulnerable adults, including people experiencing homelessness and substance misuse. You’ll lead a team, coordinate support delivery, and help maintain safe, well‑managed accommodation.
Key Responsibilities
- Staff Leadership
- Supervise, train, and develop Support Workers.
- Manage staffing levels and complete annual appraisals.
- Support staff development and training plans.
- Ensure all residents have up‑to‑date, person‑centred support plans.
- Maintain positive relationships with service users and external agencies.
- Coordinate referrals, resettlement planning, and access to community resources.
- Ensure cultural and language needs are met.
- Work with Maintenance to keep properties safe and well‑maintained.
- Support residents with licence agreements.
- Ensure housing policies are followed and community relations remain positive.
- Oversee daily admin, occupancy records and service charge payments.
- Understand contract requirements and monitor benefit entitlements.
- Maintain accurate service charge logs and communication systems.
- Promote the service locally and maintain referral pathways.
- Keep up to date with best practice and ensure policies are implemented.
- Participate in professional forums to support service improvement.
- Carry out any duties appropriate to the role and grade.
Support Team Leader employer: Aspect Housing Ltd
Contact Detail:
Aspect Housing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the sector and let them know you're on the hunt for a Support Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to supporting vulnerable adults and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've supervised and developed teams in the past. Highlighting your ability to manage staffing levels and support staff development will make you a strong contender for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Support Team Leader
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Support Team Leader role. Highlight your experience in leading teams and working with vulnerable adults, as this will show us you understand what we're looking for.
Showcase Your Leadership Skills: We want to see how you've successfully supervised and developed staff in the past. Share specific examples of how you've trained team members or managed staffing levels to demonstrate your leadership capabilities.
Emphasise Your Communication Skills: Since maintaining positive relationships with service users and external agencies is key, make sure to highlight your communication skills. Give examples of how you've effectively coordinated support delivery and built rapport with others.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Aspect Housing Ltd
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Support Team Leader. Brush up on your knowledge about supported housing services, especially for vulnerable adults. Being able to discuss specific examples of how you've led teams or managed support delivery will really impress.
✨Showcase Your Leadership Skills
Prepare to talk about your experience in supervising and developing staff. Think of concrete examples where you’ve successfully trained team members or handled staffing challenges. This role is all about leadership, so let your passion for supporting others shine through!
✨Understand the Community Needs
Familiarise yourself with the cultural and language needs of the service users. Be ready to discuss how you would ensure these needs are met in your support plans. Showing that you care about the community and have thought about their unique challenges will set you apart.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations related to the role. Prepare for scenarios involving conflict resolution, maintaining positive relationships with external agencies, or managing housing policies. Practising your responses can help you feel more confident during the interview.
