ASOS is seeking a Product Specialist to enable the success of the Customer Help experience. You will work with Product, Engineering and Operations to translate customer needs into practical product improvements that boost performance and usability for both customers and frontline advisors.
As an established individual contributor, you will own defined Customer Care products, drive adoption through training and clear communications, and ensure alignment with the broader Customer Care strategy
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Customer Care Product Specialist: Optimize Digital Journeys in Watford employer: ASOS
ASOS, the parent company of TOPSHOP and TOPMAN, is an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London. With a strong commitment to employee growth, you will benefit from personalised learning opportunities and a supportive environment that encourages creativity and innovation. Enjoy competitive benefits such as generous annual leave, private medical care, and exclusive employee discounts, all while being part of a dynamic team dedicated to shaping the future of fashion.
