Change Delivery Lead, Customer Care Transformation in Watford

A leading online fashion retailer seeks a Change Manager to lead the Change Delivery team. You will be responsible for aligning change initiatives with strategic goals while supporting customer care operations. Ideal candidates have experience in change management methodologies and contact center environments. This position emphasizes a blend of short-term results and long-term strategy, fostering a culture of continuous improvement. #J-18808-Ljbffr