ASOS is seeking a Product Specialist to optimize customer care products, journeys and tools, translating operational needs into practical enhancements that improve usability and outcomes for customers and frontline advisors.
You will work with Product Managers, Engineering and Operational teams to drive continuous improvement, support adoption of automation and AI, and ensure solutions align with global Customer Care strategy in a hybrid working model.
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Customer Care Product Specialist: Optimize Tools & Journeys in Waterford employer: ASOS
ASOS, the parent company of TOPSHOP and TOPMAN, is an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London. With a strong commitment to employee growth, you will benefit from personalised learning opportunities and a supportive environment that encourages creativity and innovation. Enjoy competitive benefits such as generous annual leave, private medical care, and exclusive employee discounts, all while being part of a dynamic team dedicated to shaping the future of fashion.
