ASOS, the online fashion retailer, is seeking a Product Specialist to optimise Customer Care products, journeys and tools. You will translate customer needs into practical improvements, working with Product Managers, Engineering and Operations to deliver measurable value.
This established role offers autonomy within a defined domain, allowing you to analyse data, leverage frontline insights, and drive adoption of enhancements while supporting automation and AI initiatives to improve customer
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Product Specialist, Customer Care (Digital) employer: ASOS
ASOS, the parent company of TOPSHOP and TOPMAN, is an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London. With a strong commitment to employee growth, you will benefit from personalised learning opportunities and a supportive environment that encourages creativity and innovation. Enjoy competitive benefits such as generous annual leave, private medical care, and exclusive employee discounts, all while being part of a dynamic team dedicated to shaping the future of fashion.
