Operations Manager

Operations Manager

London +1 Full-Time 36000 - 60000 £ / year (est.) No home office possible
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ASOS

At a Glance

  • Tasks: Drive success in creative solutions and streamline operations for impactful marketing campaigns.
  • Company: Join ASOS, a leading online fashion retailer with a vibrant and inclusive culture.
  • Benefits: Enjoy employee discounts, flexible benefits, 25 days leave, and private medical care.
  • Why this job: Be part of a dynamic team that brings creative ideas to life and makes a real impact.
  • Qualifications: Experience in strategy or operations, with a background in creative production and strong analytical skills.
  • Other info: Collaborative office environment with excellent growth opportunities and a focus on personal development.

The predicted salary is between 36000 - 60000 £ per year.

Company Description
We\’re ASOS, the online retailer for fashion lovers all around the world.

We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you\’re free to be your true self without judgement, and channel your creativity into a platform used by millions.

But how are we showing up? We\’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list.

Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.

Job Description
ASOS Media Group is a dedicated brand partnerships team, working with our strategic brands across all ASOS audience touch points. The ASOS Media Group team has grown significantly over the last few years working directly with our partner brands, collaborating with ASOS\’s design, creative, fashion, production and commercial retail teams to implement impactful, effective and strategic marketing campaigns on and off ASOS\’s owned and operated properties.

We\’re looking for a strategic, and operational solutions-focused individual to help drive the success of ASOS Media Group. You will work across a diverse scope which includes; refining processes and efficiency with and managing ASOS Media Group creative solutions and studios production pipeline; Identifying and quantifying new creative solution growth initiatives; And driving yield and operational excellence. This role works cross-functionally to bring big ideas to life and deliver real impact.

The Details
Creative Solutions pipeline management

  • Manage the day-to-day Studios production pipeline between AMG Partner Managers and the Studio for smooth delivery of the monthly creative solutions campaigns.
  • Working closely with ASOS\’s Studio to balance capacity and timelines across multiple creative solutions campaign types, aligning with ASOS Media Group allocations and production resources.
  • Think creatively exploring options to keep projects moving and deliverables on track, monitoring and managing daily.

Growth and Efficiency Strategy

  • Lead and explore new creative solutions / production initiatives to devise and launch new ASOS Media Group workstreams, such as sellable Influencer marketing or new ways of working with the social team. From prioritising initiatives and assessing resources to timeline planning with Studio project managers — all with a focus on revenue growth and profitability.
  • Streamline operations and programs in collaboration with cross-functional teams. Define how teams work together and build scalable processes (think automation, trackers, and tools).

AMG Alignment with ASOS Brand Marketing Team

  • Keep ASOS Media Group campaign activity for partner brands in sync with the wider ASOS brand marketing team by updating and aligning with the ASOS Brand Marketing Calendar.
  • Support content planning and development alongside the Marketing team — from strategy to execution.

Operational Excellence & Governance

  • Work with the finance team to review and monitor pricing, yield and sell through rates of advertising products in ASOS Media Group\’s ad product portfolio across ad tech and creative. solutions ad products. Quarterly reviews of ad product sell-through and utilisation.
  • Regularly review creative solutions, processes, guidelines, and platforms in collaboration with Client Leads to drive efficiency, streamline operations, and reduce costs. Ensure that all change is communicated cohesively across all relevant stakeholders.
  • Oversee ASOS Media Group\’s ad sales Customer Relationship Management platform (Salesforce) usage across teams and channel owners.
  • Continuously improve processes to drive efficiency, reduce costs, and streamline operations.
  • Prioritise key projects, set timelines, and track progress to ensure delivery.

We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That\’s why our approach to working together includes spending at least 5 days a week in the office. It\’s a rhythm that speeds up decision-making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.
Qualifications
About You

  • Experience in a strategy or operations role.
  • Comes from a creative production background and understands how to resource and run a creative services team.
  • Experience in strategic partnerships, growth marketing, or agency-side work in retail (fashion, sports, beauty, etc.) is beneficial.
  • Has experience with Customer Relationship Management software (Salesforce).
  • Has a track record of owning and delivering complex projects end-to-end.
  • Can break down complex problems and enjoys working with data.
  • Highly numerate with experience in yield management/pricing/sell through rates of advertising solutions.
  • Is a multitasker who thrives in a fast-paced environment.
  • Communicates clearly and confidently — both in writing and in person.
  • Is highly organised with strong attention to detail.
  • Brings solid analytical skills and is comfortable with tools like Excel and PowerPoint.

Additional Information
BeneFITS\’

  • Employee discount (hello ASOS discount)
  • Employee sample sales
  • 25 days paid annual leave + an extra celebration day for a special moment
  • Discretionary bonus scheme
  • Private medical care scheme
  • Flexible benefits allowance – which you can choose to take as extra cash, or use towards other benefits
  • Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role.

Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.

Locations

London England

Operations Manager employer: ASOS

At ASOS, we pride ourselves on fostering a vibrant and inclusive work culture where creativity thrives and every individual is encouraged to be their authentic self. As an Operations Manager, you'll benefit from a generous employee discount, 25 days of annual leave plus an extra celebration day, and a flexible benefits allowance, all while working in a dynamic environment that prioritises personal growth and collaboration. Join us in our London office, where teamwork and innovation come together to drive impactful marketing campaigns for our global audience.
ASOS

Contact Detail:

ASOS Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those already at ASOS. A friendly chat can open doors and give you insider info on what they're really looking for.

✨Tip Number 2

Prepare for the interview by knowing your stuff! Research ASOS's recent campaigns and think about how your skills can contribute to their success. Show them you're not just another candidate!

✨Tip Number 3

Practice makes perfect! Get a mate to do mock interviews with you. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the ASOS family.

We think you need these skills to ace Operations Manager

Strategic Thinking
Operational Management
Creative Production Management
Project Management
Cross-Functional Collaboration
Growth Marketing
Customer Relationship Management (Salesforce)
Data Analysis
Yield Management
Pricing Strategy
Attention to Detail
Communication Skills
Multitasking
Analytical Skills
Process Improvement

Some tips for your application 🫡

Be Yourself: At StudySmarter, we want to see the real you! Don’t be afraid to let your personality shine through in your written application. Use a tone that feels natural to you and reflects your passion for the role.

Tailor Your Application: Make sure to customise your application for the Operations Manager position. Highlight your relevant experience and skills that align with the job description. We love seeing how you can bring value to our team!

Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you've driven efficiency or managed projects in the past. This helps us understand the impact you could have at StudySmarter.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at ASOS

✨Know Your Stuff

Before the interview, dive deep into ASOS's values and recent campaigns. Familiarise yourself with their creative solutions and how they align with the brand's marketing strategy. This will show that you're genuinely interested and ready to contribute.

✨Showcase Your Creativity

Since the role involves creative production, come prepared with examples of past projects where you’ve driven innovative solutions. Be ready to discuss how you managed timelines and resources effectively while keeping creativity at the forefront.

✨Be Data-Driven

ASOS values analytical skills, so be prepared to discuss how you've used data in previous roles to drive decisions. Bring examples of how you've improved processes or increased efficiency through data analysis, especially in yield management or pricing.

✨Communicate Clearly

Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing. Consider preparing a brief presentation on a relevant topic to demonstrate your communication skills during the interview.

Operations Manager
ASOS
Location: London
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