At a Glance
- Tasks: Ensure compliance in flexible fulfilment and payments while managing financial crime risks.
- Company: Join ASOS, a global fashion retailer that celebrates individuality and creativity.
- Benefits: Enjoy employee discounts, 25 days leave, private medical care, and flexible benefits.
- Other info: Collaborative office culture with opportunities for personal growth and development.
- Why this job: Make a real impact on compliance in a dynamic and inclusive environment.
- Qualifications: Experience in financial crime and compliance within a regulated entity is preferred.
The predicted salary is between 50000 - 60000 £ per year.
Company Description
We're ASOS, the online retailer for fashion lovers all around the world. We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgement, and channel your creativity into a platform used by millions. Everyone needs some help showing up as their best self. We're Disability Confident Committed - let our Talent team know if you need any reasonable adjustments throughout the recruitment process.
Job Description
This role is responsible for ensuring ASOS’ flexible fulfilment, payments, and co-branded credit card activities operate in line with regulatory, card scheme, and partner requirements, with a focus on financial crime risk management, appointed representative (AR) oversight, and embedding a robust, scalable compliance framework across the business.
The Details
- Flexible Fulfilment
- Lead flexible fulfilment compliance, ensuring ASOS operates in line with card scheme rules, PSP/acquirer requirements, and applicable regulatory obligations.
- Develop and maintain the Flexible Fulfilment Compliance Framework, identifying fraud/money laundering, bribery or corruption risks and implementing appropriate controls.
- Ensure that controls are scalable, embedded, and audit-ready.
- Define and/or apply risk appetite, customer risk ratings, and onboarding standards (Know Your Business Partner, Customer Due Diligence, Enhanced Due Diligence) for flexible fulfilment partners and sellers.
- Maintain and manage the Flexible Fulfilment Compliance Risk Register, ensuring risks are tracked, mitigated, and evidenced to closure.
- Operate as a second line of defence, providing oversight and challenge to first line controls across flexible fulfilment and payments activities.
- Lead the development and maintenance of policies, standards, and procedures across flexible fulfilment and payments.
- Design and deliver training and awareness programmes within the remit of flexible fulfilment and payments (e.g. KYBP, AR obligations, financial crime) to ensure consistent understanding and accountability across teams.
- Conduct horizon scanning and regulatory impact assessments (e.g. FCA expectations, card scheme rule changes) to proactively prepare the business.
- Co-Branded Credit Card
- Oversee the Appointed Representative (AR) Regime for ASOS’ co-branded credit card.
- Ensure compliance with regulatory and contractual requirements, and internal governance standards.
- Conduct ongoing monitoring of AR-related activities, ensuring they remain within permitted regulatory scope.
- Implement and maintain oversight and monitoring controls across AR activities (e.g. financial promotions, customer journeys, disclosures).
- Partner cross-functionally with Legal, Payments, Marketing, Commercial Technology, Finance and Customer Care to embed compliance into business processes and decision-making.
- Support regulatory engagement and investigations, including responses to law enforcement or external requests where required.
Supporting our culture by championing Diversity, Equity & Inclusion strategies.
We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That’s why our approach to working together includes spending at least 3 days a week in the office. It’s a rhythm that speeds up decision‑making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.
Qualifications
- Compliance qualifications (for example ICA) desirable but not mandatory.
About You
- Demonstrable financial crime experience from a regulated entity.
- Experience working in a flexible fulfilment environment, specialising in flexible fulfilment compliance.
- Experience working or engaging with payment service providers and/or acquirers.
- Experience in risk identification, application of appropriate mitigating controls, and risk management.
- Knowledge of marketplace card scheme rules.
- Attention to detail when reviewing contractual obligations.
- Experience in establishing and executing compliance monitoring frameworks.
- Experience acting as a Subject Matter Expert (SME) for payments compliance queries and initiatives.
Additional Information
- Employee discount (hello ASOS discount!)
- Employee sample sales
- 25 days paid annual leave + an extra celebration day for a special moment
- Discretionary bonus scheme
- Private medical care scheme
- Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
- Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role
Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.
Marketplace Compliance Manager employer: ASOS
At ASOS, we pride ourselves on being an inclusive and dynamic workplace where creativity thrives and every individual is encouraged to be their authentic self. Our commitment to employee growth is reflected in our comprehensive benefits package, including generous annual leave, private medical care, and a flexible benefits allowance, all designed to support your well-being and career development. With a collaborative office culture that fosters teamwork and innovation, ASOS is the perfect place for those looking to make a meaningful impact in the fast-paced world of online retail.
StudySmarter Expert Advice🤫
We think this is how you could land Marketplace Compliance Manager
✨Tip Number 1
Network like a pro! Reach out to current ASOS employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching ASOS’s values and recent news. Show us that you’re not just another candidate but someone who genuinely cares about our mission and culture.
✨Tip Number 3
Practice common interview questions, especially those related to compliance and risk management. We want to see how you think on your feet, so get comfortable explaining your thought process.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the role.
We think you need these skills to ace Marketplace Compliance Manager
Some tips for your application 🫡
Be Yourself:At StudySmarter, we believe in authenticity. When you're writing your application, let your true self shine through. Share your unique experiences and perspectives that make you a great fit for the Marketplace Compliance Manager role.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in financial crime risk management and compliance. We want to see how your background aligns with our needs, so don’t hold back on those specific examples!
Show Your Passion:We love seeing candidates who are genuinely excited about the role and the company. In your written application, express why you’re interested in ASOS and how you can contribute to our mission of empowering customers and fostering a diverse workplace.
Check Your Details:Before hitting send, double-check your application for any typos or errors. Attention to detail is key in compliance roles, and we want to see that you take pride in your work. Remember, you can apply directly through our website!
How to prepare for a job interview at ASOS
✨Know Your Compliance Stuff
Make sure you brush up on compliance regulations, especially those related to financial crime and flexible fulfilment. Familiarise yourself with the specific card scheme rules and how they apply to ASOS. This will show that you're not just interested in the role but also understand the complexities involved.
✨Showcase Your Experience
Prepare to discuss your previous experience in financial crime risk management and compliance frameworks. Use specific examples from your past roles to demonstrate how you've successfully identified risks and implemented controls. This will help the interviewers see you as a strong candidate who can hit the ground running.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving skills in compliance situations. Think about how you would handle potential fraud or regulatory changes. Practising these scenarios beforehand can help you articulate your thought process clearly during the interview.
✨Emphasise Team Collaboration
ASOS values teamwork, so be prepared to discuss how you've collaborated with cross-functional teams in the past. Highlight any experiences where you partnered with legal, marketing, or finance teams to embed compliance into business processes. This will show that you can work well within their culture.
