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For Companies At a Glance
- Tasks: Lead strategic initiatives and drive growth for Topshop/Topman, impacting millions of customers.
- Company: Join a dynamic team at one of fashion's most iconic brands.
- Benefits: Enjoy employee discounts, 25 days leave, and flexible benefits.
- Why this job: Shape the future of fashion while collaborating with diverse teams.
- Qualifications: Experience in strategy and operations, ideally in e-commerce or retail.
- Other info: Work in a vibrant office environment, fostering creativity and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Join us as a Strategy and Operations Manager for Topshop/Topman and play a pivotal role in shaping the future of two of fashion’s most iconic brands. Working closely with the Managing Director and leadership team, you’ll blend consulting-level problem solving with hands-on operational delivery, driving growth and innovation that impacts millions of customers worldwide. This is a varied role that will give you exposure to a breadth of strategic and operational challenges.
You’ll have the opportunity to lead high-impact strategic initiatives, influence go-to-market strategies, and collaborate with cross-functional teams to accelerate Topshop/Topman’s success.
The Details- Lead strategic initiatives that accelerate growth and elevate the Topshop/Topman customer experience.
- Define and execute go-to-market strategies for new product launches, optimising pricing, promotions, and channel mix.
- Build and streamline scalable processes to speed up time-to-market for trend-led collections.
- Use data analytics and A/B testing to uncover insights, refine product positioning, and drive commercial outcomes.
- Develop and maintain dashboards and metrics to measure success, inform strategic decisions, and prioritise roadmaps.
- Drive continuous improvement across products, services, and operations through data-led thinking.
- Present strategic recommendations and business cases to senior leadership, supporting investment and growth decisions.
- Collaborate closely with product, operations, marketing, and finance teams - bringing clarity to ambiguity and turning insights into action.
- Champion Diversity, Equity & Inclusion strategies, supporting our inclusive culture.
We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That’s why our approach to working together includes spending at least 3 days a week in the office. It’s a rhythm that speeds up decision-making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.
QualificationsA strong track record in strategy, operational delivery, and cross-functional leadership, either gained in consulting or in-house. Proven experience of owning and executing end-to-end initiatives and leading/influencing cross-functional teams. Experience in e-commerce, retail, or consumer brands - ideally with exposure to product launches, go-to-market strategy, or scaling operations. Comfortable moving from big-picture planning to detailed execution, thriving in fast-paced, complex environments. Skilled at data-driven decision-making, confident with tools like Excel, SQL, Power BI, and dashboarding platforms. Experience presenting to senior leadership, building business cases, and supporting investment decisions is a plus. Curious, proactive, and adaptable - always looking for ways to innovate and improve.
Additional Information- Employee discount (hello ASOS discount!)
- Employee sample sales
- 25 days paid annual leave + an extra celebration day for a special moment
- Discretionary bonus scheme
- Private medical care scheme
- Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
- Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role
Strategy and Operations Manager - Topshop/Topman in London employer: ASOS
Contact Detail:
ASOS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategy and Operations Manager - Topshop/Topman in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Topshop/Topman. You never know who might give you the inside scoop or even refer you for the role!
✨Tip Number 2
Prepare for those interviews by practising your pitch. Be ready to discuss how your experience aligns with their needs, especially around strategy and operations. Show them you’re not just a fit on paper but also in person!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Topshop/Topman team. Let’s get you that job!
We think you need these skills to ace Strategy and Operations Manager - Topshop/Topman in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Strategy and Operations Manager role. Highlight your experience in strategy, operational delivery, and cross-functional leadership. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about Topshop/Topman and how you can drive growth and innovation. Be specific about your achievements and how they relate to the role.
Showcase Your Data Skills: Since data-driven decision-making is key for this role, make sure to highlight your experience with tools like Excel, SQL, or Power BI. Share examples of how you've used data analytics to influence strategic decisions in the past.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Don’t miss out!
How to prepare for a job interview at ASOS
✨Know Your Brands
Before the interview, dive deep into Topshop and Topman's history, values, and recent initiatives. Understanding their brand identity will help you align your answers with their vision and demonstrate your genuine interest in the role.
✨Showcase Your Data Skills
Since the role involves data-driven decision-making, be prepared to discuss your experience with tools like Excel, SQL, and Power BI. Bring examples of how you've used data analytics to drive strategic decisions or improve operations in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to lead cross-functional teams. Think of specific scenarios where you've successfully executed end-to-end initiatives and be ready to share those stories, highlighting your impact on growth and innovation.
✨Emphasise Collaboration and Inclusion
Topshop/Topman values diversity and collaboration, so be sure to discuss your experience working with diverse teams and how you've championed inclusive practices in your previous roles. This will show that you align with their culture and can contribute positively to their team dynamics.
