Digital Trading Specialist in London

Company Description

We're ASOS. We blend our flair for fashion with our love of cutting-edge technology, but more importantly we're interested in how we can bring the best out of you. We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgment, and channel your creativity into a platform used by millions. Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work. We want our people to be whoever they want to be, because we believe people who bring their best selves to work, do their best work.

About the Role

As a Digital Trading Specialist, you will be responsible for the day-to-day management and optimisation of the ASOS website(s) and app(s), including navigation, on-site page management and ranking strategy. You will play a key role in defining and executing site merchandising strategies across key touchpoints, leveraging a strong understanding of digital merchandising, homepage and campaign best practices to optimise the end-to-end customer journey. Reporting into the Digital Trading Manager, you will work closely with cross-functional teams including Pricing, Trade Marketing and Tech to drive trading performance, enhance the onsite experience, and maximise conversion and sales.

What You’ll be Doing

• Collaborating with Digital Trading Managers to ensure the smooth execution of on-site trading strategies across key events and campaigns
• Ensuring website standards are maintained to maximise business performance and the customer journey, leading Digital Trading Assistants to resolve issues and maintain site quality
• Overseeing and guiding Digital Trading Assistants on homepage, promo and CRM processes, alongside stakeholder management
• Managing and optimising the category and navigation structure across channels/devices
• Planning, testing and executing ranking and merchandising strategies to ensure category and search pages are fully optimised, including during peak trading periods (e.g. Sale)
• Managing onsite search, ensuring optimal configuration across markets and continuously enhancing the search experience
• Partnering with Tech and cross-functional teams to support the development, testing and rollout of new features, digital products and onsite functionality
• Collaborating with key stakeholders to plan and deliver trade events, campaigns and wider strategic initiatives
• Contributing to the delivery of department strategy, supporting team development through coaching, guidance and knowledge sharing

Qualifications

Who We’d Like to Meet

• Excellent organisational and coordination skills
• Experience of using online merchandising systems
• Competent using systems and comfortable working in a technology-based environment
• Commercially aware, customer obsessed with the ability to use initiative and intuition
• Excellent communicator with good motivational & leadership skills
• Keen eye for detail with the ability to troubleshoot and identify issues
• A self-motivated and proactive approach
• Flexible, agile, and open to change
• Positive attitude, self-aware and self-motivated
• Strong analytical skills

Additional Information

What’s in it for you?

• Employee discount (hello ASOS discount!)
• Employee sample sales
• 25 days paid annual leave + an extra celebration day for a special moment
• Private medical care scheme
• Fixed Annual Payment in addition to your salary each year, it's just an extra thank you from us
• Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role