Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Transform ASOS operations by automating workflows and implementing AI-driven solutions.
- Company: Join ASOS, a leading online fashion retailer with a focus on inclusivity and creativity.
- Benefits: Enjoy employee discounts, 25 days leave, private medical care, and personalised learning opportunities.
- Why this job: Make a real impact by driving efficiencies and innovation in a dynamic environment.
- Qualifications: Experience in process automation, AI tools, and strong analytical skills required.
- Other info: Be part of a supportive team that values your true self and offers career growth.
The predicted salary is between 28800 - 48000 £ per year.
Company Description
Were ASOS, the online retailer for fashion lovers all around the world. We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re free to be your true self without judgement, and channel your creativity into a platform used by millions. But how are we showing up? We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list. Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.
Job Description
As a Business Operations Analyst, you will play a critical role in transforming ASOS product operations, enabling smarter, faster and more efficient ways of working. You’ll join our existing Business Operations team, focusing on driving efficiencies through automation and AI-powered solutions, reducing manual effort and supporting scalability across buying and merchandising operations.
As a Business Operations Analyst, you will:
- Analyse current workflows and activities (e.g., PO amendments, product classification) to identify automation opportunities
- Design and implement AI-driven solutions, such as Copilot agents, to streamline processes
- Collaborate with cross-functional teams (IT, Data, Operations) to deliver scalable automation initiatives
- Champion innovation by introducing tools and technologies that transform repetitive tasks into automated workflows
Key Responsibilities
- Conduct process analysis and map "as-is" and "to-be" workflows
- Identify and prioritise automation opportunities based on business impact
- Develop and deploy AI agents with Copilot and low-code/no-code solutions (e.g., Power Automate, Power Apps)
- Build prototypes and wireframes to translate stakeholder needs into actionable solutions
- Track and report efficiency gains and performance metrics
- Support change management, including communication, training and adoption of new tools
Qualifications
You will have...
- Proven experience in process automation and workflow optimisation
- Hands-on experience building Microsoft Copilot agents and familiarity with AI-driven automation
- Proficiency in tools such as Power Automate, Power Apps, and scripting languages (e.g., Python, R)
- Strong analytical skills with experience in SQL and data visualisation (Power BI)
- Ability to translate operational needs into practical, data-driven solutions
- Prior experience in automating customer care workflows or similar high-volume operational processes (desirable)
Additional Information
What’s in it for you?
- Employee discount (hello ASOS discount)
- Employee sample sales
- 25 days paid annual leave + an extra celebration day for a special moment
- Private medical care scheme
- Fixed Annual Payment in addition to your salary each year, it’s just an extra thank you from us
- Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role
Business Operations Analyst in London employer: ASOS
Contact Detail:
ASOS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Analyst in London
✨Tip Number 1
Network like a pro! Reach out to current or former ASOS employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to business operations and automation. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Show off your passion for innovation! During interviews, share examples of how you've used AI or automation in past roles. This will demonstrate that you're not just a fit for the role, but also aligned with ASOS's forward-thinking culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the ASOS team.
We think you need these skills to ace Business Operations Analyst in London
Some tips for your application 🫡
Show Your True Self: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your creativity and passion for the role.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in process automation and workflow optimisation. We love seeing how your skills align with what we do at ASOS!
Be Specific About Your Skills: Don’t just list your skills; give us examples of how you've used tools like Power Automate or built Microsoft Copilot agents. Show us the impact you’ve made in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at ASOS
✨Know Your Automation Tools
Familiarise yourself with the tools mentioned in the job description, like Microsoft Copilot, Power Automate, and Power Apps. Be ready to discuss how you've used these tools in past projects or how you would approach using them to drive efficiencies at ASOS.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical prowess by discussing specific examples where you've analysed workflows or implemented data-driven solutions. Use metrics to highlight your impact, as this will resonate well with the team looking for someone who can track efficiency gains.
✨Emphasise Collaboration
Since the role involves working with cross-functional teams, think of examples where you've successfully collaborated with IT, Data, or Operations teams. Highlight your communication skills and how you’ve championed innovation through teamwork.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare to discuss how you would identify automation opportunities or handle change management. Practising these scenarios can help you articulate your thought process clearly during the interview.
