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- Tasks: Transform ASOS operations by automating workflows and implementing AI-driven solutions.
- Company: Join ASOS, a global fashion retailer that celebrates individuality and creativity.
- Benefits: Enjoy employee discounts, 25 days leave, private medical care, and personalised learning opportunities.
- Why this job: Make a real impact by driving efficiencies and innovation in a dynamic environment.
- Qualifications: Experience in process automation, AI tools, and strong analytical skills required.
- Other info: Be part of an inclusive team with excellent career growth potential.
The predicted salary is between 28800 - 48000 £ per year.
We're ASOS, the online retailer for fashion lovers all around the world. We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgement, and channel your creativity into a platform used by millions.
As a Business Operations Analyst, you will play a critical role in transforming ASOS product operations, enabling smarter, faster and more efficient ways of working. You'll join our existing Business Operations team, focusing on driving efficiencies through automation and AI-powered solutions, reducing manual effort and supporting scalability across buying and merchandising operations.
As a Business Operations Analyst, you will:
- Analyse current workflows and activities (e.g., PO amendments, product classification) to identify automation opportunities
- Design and implement AI-driven solutions, such as Copilot agents, to streamline processes
- Collaborate with cross-functional teams (IT, Data, Operations) to deliver scalable automation initiatives
- Champion innovation by introducing tools and technologies that transform repetitive tasks into automated workflows
Key Responsibilities
- Conduct process analysis and map "as-is" and "to-be" workflows
- Identify and prioritise automation opportunities based on business impact
- Develop and deploy AI agents with Copilot and low-code/no-code solutions (e.g., Power Automate, Power Apps)
- Build prototypes and wireframes to translate stakeholder needs into actionable solutions
- Track and report efficiency gains and performance metrics
- Support change management, including communication, training and adoption of new tools
Qualifications
- Proven experience in process automation and workflow optimisation
- Hands‐on experience building Microsoft Copilot agents and familiarity with AI‐driven automation
- Proficiency in tools such as Power Automate, Power Apps, and scripting languages (e.g., Python, R)
- Strong analytical skills with experience in SQL and data visualisation (Power BI)
- Ability to translate operational needs into practical, data‐driven solutions
- Prior experience in automating customer care workflows or similar high‐volume operational processes (desirable)
What's in it for you?
- Employee discount (hello ASOS discount!)
- Employee sample sales
- 25 days paid annual leave + an extra celebration day for a special moment
- Private medical care scheme
- Fixed Annual Payment in addition to your salary each year, it's just an extra thank you from us
- Opportunity for personalised learning and in‐the‐moment experiences that enable you to thrive and excel in your role
Business Automation Associate in London employer: ASOS
Contact Detail:
ASOS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Automation Associate in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at ASOS. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! If you've got experience with automation tools or AI solutions, bring it up in conversations. Share examples of how you've made processes smoother – it’ll make you stand out!
✨Tip Number 3
Be proactive! Don’t just wait for job openings. Send a message through our website expressing your interest in the Business Automation Associate role. It shows initiative and enthusiasm!
✨Tip Number 4
Prepare for interviews by practising common questions related to process automation and workflow optimisation. We want to see how you think, so be ready to discuss your approach to problem-solving!
We think you need these skills to ace Business Automation Associate in London
Some tips for your application 🫡
Be Yourself: At ASOS, we want to see the real you! Don’t be afraid to let your personality shine through in your application. Show us what makes you unique and how you can contribute to our vibrant culture.
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Automation Associate role. Highlight your experience with process automation and AI-driven solutions, and explain how your skills align with our needs.
Showcase Your Skills: We love seeing practical examples of your work! Include specific projects or achievements that demonstrate your proficiency in tools like Power Automate and your analytical skills. Numbers and metrics can really make your application stand out.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at ASOS
✨Know Your Automation Tools
Familiarise yourself with the tools mentioned in the job description, like Microsoft Copilot, Power Automate, and Power Apps. Be ready to discuss your hands-on experience with these tools and how you've used them to drive efficiencies in past roles.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical skills by discussing specific examples where you've analysed workflows or data. Use metrics to highlight your impact, such as efficiency gains or time saved through automation.
✨Collaborate Like a Pro
Since collaboration is key in this role, think of examples where you've worked with cross-functional teams. Be ready to explain how you communicated effectively and what tools you used to ensure everyone was on the same page.
✨Embrace Innovation
ASOS values innovation, so come prepared with ideas on how you could introduce new tools or technologies to streamline processes. Think about any past experiences where you championed change and how it benefited your team.