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- Tasks: Lead and develop HR teams to deliver top-notch employee services and improve processes.
- Company: Join ASOS, a global fashion retailer that celebrates individuality and creativity.
- Benefits: Enjoy a competitive salary, inclusive culture, and opportunities for personal growth.
- Why this job: Make a real impact on ASOS's culture while driving diversity and inclusion.
- Qualifications: Experience in HR management and a passion for people and compliance.
- Other info: Be part of a dynamic team with a commitment to inclusivity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
We’re ASOS, the online retailer for fashion lovers all around the world. We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re free to be your true self without judgement, and channel your creativity into a platform used by millions.
The Shared Services HR (PX) Manager will be responsible for the management and development of the administration and advisor teams based within the shared service. This role will ensure the day-to-day running of the hub team operates to the highest level of customer service and that all processes are conducted effectively and compliantly across the UK and global population of ASOSers.
This role is pivotal in developing and embedding the Shared Services Model in ASOS to make use of the existing technology and roll out a tiered approach within the shared service and continually looking to improve efficiencies and drive decision making through data.
The Details- Responsible for the day-to-day management of the PX shared services Admin and Advisor teams to ensure continued effective delivery of all employee lifecycle actions.
- Manage and oversee our HRIS System (Workday) to ensure we are utilising the system functionality to harmonise with existing PX processes.
- Ensure that employee life cycle service routines are managed effectively and in the most efficient way possible.
- Work closely within the wider Shared Service Teams (Payroll and ER Team).
- Act as an escalation point for any transactional processes within PX and the business.
- Responsible for ensuring that core policies and templates are always up-to-date and relevant to Global Legislation, UK Legislation and employment law at all times.
- Own and maintain all PX policies ensuring they are updated with changing legislation across all territories.
- Monitor employment legislation development, assess the impact and develop processes, policies and communication as needed to maintain compliance.
- Coach and develop your team to ensure a continually well-developed and engaged team who maintain high standards of delivery and customer service.
- Maintain PX data quality and ensure compliance with GDPR.
- Project work as relevant to scope of role / PX team.
- Be an ambassador for the People Experience Team and play an active role in the PX and Business communities, establishing a credible voice and reputation for action, results and living the ASOS values.
- Make a positive and impactful contribution to ASOS culture and future success as we scale globally.
- Supporting our culture by driving Diversity, Equity.
HR Manager - Shared Services - 12 Month FTC employer: ASOS
Contact Detail:
ASOS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Manager - Shared Services - 12 Month FTC
✨Tip Number 1
Network like a pro! Reach out to current ASOS employees on LinkedIn or at industry events. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching ASOS's values and recent projects. We want to show that we’re not just a good fit for the role, but also for the ASOS family!
✨Tip Number 3
Practice common HR scenarios and how we’d handle them. Being able to demonstrate our problem-solving skills in real-life situations will set us apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the ASOS team!
We think you need these skills to ace HR Manager - Shared Services - 12 Month FTC
Some tips for your application 🫡
Be Yourself: At ASOS, we want to see the real you! Don’t be afraid to let your personality shine through in your application. Share your unique experiences and how they’ve shaped you as a professional.
Tailor Your Application: Make sure to customise your CV and cover letter for the HR Manager role. Highlight your relevant experience in managing teams and improving processes, and show us how you can contribute to our shared services model.
Show Your Passion for People: We’re all about creating a positive experience for our ASOSers. In your application, share examples of how you’ve supported team development and maintained high standards of customer service in previous roles.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for the role!
How to prepare for a job interview at ASOS
✨Know Your Stuff
Before the interview, dive deep into ASOS's values and culture. Familiarise yourself with their commitment to inclusivity and how they empower their employees. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your HR Expertise
Be ready to discuss your experience with HRIS systems, particularly Workday. Prepare specific examples of how you've improved processes or driven efficiencies in previous roles. This will demonstrate your capability to manage the shared services effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle HR challenges. Think of scenarios where you had to coach a team or navigate complex legislation. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Inquire about the team's current challenges or how ASOS measures success in their shared services. This shows your proactive attitude and genuine interest in contributing to their goals.
