At a Glance
- Tasks: Support daily management and optimisation of the ASOS website for an enhanced customer experience.
- Company: Join ASOS, a global online fashion retailer empowering customers to express their true selves.
- Benefits: Enjoy employee discounts, personal development opportunities, and 25 days paid leave plus more!
- Other info: Flexible working environment with opportunities for personal and professional development.
- Why this job: Be part of a creative culture that values inclusivity and offers impactful career growth.
- Qualifications: Organisational skills and a customer-focused mindset are key; tech-savvy is a plus!
The predicted salary is between 28800 - 42000 £ per year.
Company Description
We’re ASOS, the online retailer for fashion lovers all around the world.
We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re free to be your true self without judgement, and channel your creativity into a platform used by millions.
But how are we showing up? We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list.
Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.
Job Description
As a Digital Trading Assistant, you will support the day-to-day management, trading and optimisation of the ASOS website(s) across devices. This includes site merchandising, search optimisation, and building and managing on-site pages.
You will work closely with the Digital Trading Specialist and Manager to support trading activity and optimise the customer journey, balancing commercial and brand priorities to enhance the onsite customer experience and drive conversion across markets.
The Details
- Ensuring website standards are maintained to maximise business performance and the customer journey
- Contributing to the production of trade reporting (including category and search), and creating ad hoc reports to track and analyse customer engagement
- Interpreting performance data to identify opportunities to optimise the customer journey and onsite experience
- Assisting the Digital Trading Specialist and Manager in managing and optimising category and navigation across channels and devices
- Supporting the management of onsite search, ensuring optimal configuration across markets and enhancing the search experience
- Coordinating homepage, promo and CRM processes, alongside stakeholder management
- Working closely with cross-functional teams to deliver trade events and key initiatives
- Supporting campaign launches, as well as the rollout of new features and digital products
We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That’s why our approach to working together includes spending at least 3 days a week in the office. It’s a rhythm that speeds up decision-making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.
Qualifications
About You
- Organisational and coordination skills
- Experience of using online merchandising systems, is preferable but not required
- Competent using systems and comfortable working in a technology-based environment
- Commercially aware, customer obsessed with the ability to use initiative and intuition
- Excellent communicator with good motivational & leadership skills
- Keen eye for detail with the ability to troubleshoot and identify issues
- A proactive approach
- Flexible, agile, and open to change
- Positive attitude, self-aware and self-motivated
- Analytical skills
- Presenting skills
Additional Information
Benefits
- Employee discount (hello ASOS discount!)
- Employee sample sales
- 25 days paid annual leave + an extra celebration day for a special moment
- Private medical care scheme
- Fixed Annual Payment in addition to your salary each year, it's just an extra thank you from us
- Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role.
Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.
#J-18808-LjbffrDigital Trading Assistant in London employer: ASOS
ASOS is an excellent employer that fosters a dynamic and inclusive work culture, offering hybrid working arrangements that promote work-life balance. Employees benefit from generous perks such as 25 days of paid annual leave and exclusive discounts, while also having ample opportunities for professional growth in a fast-paced, technology-driven environment focused on innovation in payment processing.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Trading Assistant in London
✨Tip Number 1
Familiarise yourself with ASOS's website and its features. Understanding how their site merchandising works and the customer journey will give you a solid foundation to discuss during your interview.
✨Tip Number 2
Stay updated on current trends in digital trading and e-commerce. Being able to speak knowledgeably about industry trends and how they impact customer behaviour can set you apart from other candidates.
✨Tip Number 3
Network with current or former ASOS employees on platforms like LinkedIn. They can provide insights into the company culture and the specific skills that are valued, which can help you tailor your approach.
✨Tip Number 4
Prepare to demonstrate your analytical skills by thinking of examples where you've used data to make decisions or improve processes. This will show your potential employer that you're ready to contribute to optimising the customer journey.
We think you need these skills to ace Digital Trading Assistant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Digital Trading Assistant role. Focus on any previous work in online merchandising or data analysis, even if it's from different industries.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for fashion and technology. Mention specific examples of how you've used analytical skills to improve customer experiences or optimise processes in past roles.
Showcase Your Communication Skills:Since excellent communication is key for this role, consider including examples in your application that demonstrate your ability to collaborate with teams and stakeholders effectively.
Highlight Your Adaptability:ASOS values flexibility and a proactive approach. In your application, mention instances where you've successfully adapted to change or taken the initiative to solve problems in a fast-paced environment.
How to prepare for a job interview at ASOS
✨Show Your Passion for Fashion
ASOS is all about fashion and creativity, so make sure to express your enthusiasm for the industry during the interview. Share your personal style and how you keep up with trends, as this will demonstrate your genuine interest in the role.
✨Highlight Your Analytical Skills
As a Digital Trading Assistant, you'll be interpreting data to optimise customer journeys. Be prepared to discuss any experience you have with data analysis or reporting tools, and provide examples of how you've used data to drive decisions in previous roles.
✨Demonstrate Your Communication Skills
Effective communication is key in this role, especially when working with various teams. Practice articulating your thoughts clearly and confidently, and think of examples where you've successfully collaborated with others to achieve a common goal.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Prepare for scenarios related to site merchandising or customer experience, and think through how you would approach these situations to show your proactive mindset.
