ASOS is seeking a Product Specialist to optimise Customer Care products and journeys across our digital platforms. You will translate customer needs into practical product improvements, working closely with Product Managers, Engineering and Operations to deliver measurable value for customers and frontline advisors.
As a hands-on contributor, you’ll own execution, experimentation and enablement, ensuring features launch smoothly and adoption is successful while aligning with global Customer Care
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Customer Care Product Specialist: Optimize Digital Journeys employer: ASOS
ASOS, the parent company of TOPSHOP and TOPMAN, is an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London. With a strong commitment to employee growth, you will benefit from personalised learning opportunities and a supportive environment that encourages creativity and innovation. Enjoy competitive benefits such as generous annual leave, private medical care, and exclusive employee discounts, all while being part of a dynamic team dedicated to shaping the future of fashion.
