ASOS is seeking a Product Specialist to help optimise Customer Care products and journeys, collaborating with Product Managers, Engineering and Operations to deliver measurable improvements for customers and frontline advisors.
You will act as a subject expert within your domain, translating lived experience into practical enhancements while driving adoption and value across digital care tools and processes.
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Customer Care Product Optimisation Specialist employer: ASOS
ASOS, the parent company of TOPSHOP and TOPMAN, is an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London. With a strong commitment to employee growth, you will benefit from personalised learning opportunities and a supportive environment that encourages creativity and innovation. Enjoy competitive benefits such as generous annual leave, private medical care, and exclusive employee discounts, all while being part of a dynamic team dedicated to shaping the future of fashion.
