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- Tasks: Support daily management and optimisation of Topshop.com to enhance customer experience.
- Company: Join TOPSHOP and TOPMAN, iconic British fashion brands with a rich 60-year heritage.
- Benefits: Enjoy employee discounts, personal development opportunities, and 25 days paid leave plus a celebration day.
- Why this job: Be part of a dynamic team driving innovation in fashion and enhancing online shopping experiences.
- Qualifications: Organisational skills and a keen eye for detail; experience in online merchandising is a plus.
- Other info: Flexible working environment with a focus on creativity and growth.
The predicted salary is between 28800 - 42000 £ per year.
TOPSHOP / TOPMAN – Digital Trading Assistant
TOPSHOP / TOPMAN – Digital Trading Assistant
Company Description
TOPSHOP and TOPMAN are iconic British fashion brands with 60 years of heritage. Headquartered in London, the Brands have over 2 million customers across the globe through the ASOS platform and generate brand sales of c£200m. Our mission is to unlock the best of fashion for everyone, with creativity and innovation at our core.
Company Description
TOPSHOP and TOPMAN are iconic British fashion brands with 60 years of heritage. Headquartered in London, the Brands have over 2 million customers across the globe through the ASOS platform and generate brand sales of c£200m. Our mission is to unlock the best of fashion for everyone, with creativity and innovation at our core.
Following the formation of a Joint Venture between ASOS and HEARTLAND in October 2024, ASOS is creating a standalone cross-functional team within ASOS which is dedicated to unlocking the huge growth potential of the TOPSHOP and TOPMAN brands. The brands will now benefit from ASOS infrastructure and resources while enjoying the creative freedom and agility of standalone brands.
The next 12 months for TOPSHOP and TOPMAN will see the expansion of the brands’ offline and online retail presence with the launch of Topshop.com and new wholesale partnerships.
Job Description
As a Digital Trading Assistant, you will be responsible for supporting with the day-to-day management, site trading and optimisation for Topshop.com across devices. This will include site merchandising, navigation updates and search configuration.
Reporting into the Digital Trading Specialist, you will support trade and help to optimise the customer journeys with a focus on balancing commercial & brand priorities, ensuring to maximise the onsite Customer experience and drive conversion.
Day to day;
- Ensuring website standards are maintained to maximise business performance and customer journey
- PIM product enrichment / attribution
- Supporting the team to produce trade reports (including category and search) by utilising a range of customer engagement reporting tools
- Interpreting the reporting data in order to optimise the customer journey
- Supporting the Digital Trading Specialist with managing and optimising the category and navigation structure across channels/devices
- Supporting with managing onsite search, ensuring optimal configuration across markets and enhancing the search experience
- Supporting with homepage process and wider stakeholder management
- Working closely with relevant teams to support and execute trade events and other initiatives
- Supporting with campaign launches, rollout of new features and digital products
Qualifications
- Organizational and coordination skills
- Experience of using online merchandising and reporting systems, is preferable but not required.
- Competent using systems and comfortable working in a technology-based environment
- Commercially aware, customer obsessed with the ability to use initiative and intuition
- Excellent communicator with good motivational & leadership skills
- Keen eye for detail with the ability to troubleshoot and identify issues
- A Self-motivated and proactiveapproach
- Flexible, agile, and open to change
- Positive attitude, self-aware and self-motivated
- Analytical skills
- Presenting skills
BeneFITS’
Additional Information
- Employee discount (hello ASOS discount!)
- ASOS Develops (personal development opportunities across the business)
- Employee sample sales
- Access to a huge range of LinkedIn learning materials
- 25 days paid annual leave + an extra celebration day for a special moment
- Discretionary bonus scheme
- Private medical care scheme
- Flexible benefits allowance – which you can choose to take as extra cash, or use towards other benefits
Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Purchasing
-
Industries
Retail
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TOPSHOP / TOPMAN - Digital Trading Assistant employer: ASOS.com
Contact Detail:
ASOS.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TOPSHOP / TOPMAN - Digital Trading Assistant
✨Tip Number 1
Familiarise yourself with the TOPSHOP and TOPMAN brands. Understanding their heritage, target audience, and current market trends will help you demonstrate your passion for the brands during any discussions.
✨Tip Number 2
Brush up on your analytical skills. Since the role involves interpreting data to optimise customer journeys, being able to discuss how you've used data in previous roles can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of ASOS or the brands. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations for the Digital Trading Assistant role.
✨Tip Number 4
Stay updated on the latest digital trading tools and online merchandising systems. Being knowledgeable about these technologies will show your readiness to hit the ground running in this tech-based environment.
We think you need these skills to ace TOPSHOP / TOPMAN - Digital Trading Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Digital Trading Assistant position. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have with online merchandising, reporting systems, or customer engagement tools. Even if you don't have direct experience, showcase transferable skills that demonstrate your ability to succeed in a technology-based environment.
Showcase Your Skills: Make sure to highlight your organisational, analytical, and communication skills in your application. Provide specific examples of how you've used these skills in previous roles or projects to optimise customer experiences or improve processes.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the brands. Mention why you're drawn to TOPSHOP and TOPMAN, and how your values align with their mission to unlock the best of fashion for everyone.
How to prepare for a job interview at ASOS.com
✨Understand the Brand
Before your interview, make sure you research TOPSHOP and TOPMAN thoroughly. Familiarise yourself with their history, mission, and recent developments, especially the joint venture with ASOS. This will show your genuine interest in the brand and its future.
✨Showcase Your Analytical Skills
As a Digital Trading Assistant, you'll need to interpret data to optimise customer journeys. Be prepared to discuss any relevant experience you have with data analysis or reporting tools. Highlight specific examples where you've used data to drive decisions.
✨Demonstrate Your Customer Focus
TOPSHOP and TOPMAN are all about enhancing the customer experience. Think of examples from your past roles where you prioritised customer needs or improved customer satisfaction. This will illustrate your alignment with the company's values.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations related to site trading and optimisation. Practice responses to scenarios like troubleshooting website issues or managing trade events, showcasing your problem-solving skills and initiative.
