Senior Finance Analyst – Customer (Payments, Commission, Returns)

Overview

Senior Finance Analyst – Customer (Payments, Commission, Returns)

We’re ASOS, the online retailer for fashion lovers all around the world. We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re free to be your true self without judgement, and channel your creativity into a platform used by millions.

We’re proud to be members of Inclusive Companies, Disability Confident Committed and have signed the Business in the Community Race at Work Charter. If you need adjustments during the process, let our Talent team know in whatever way works best for you.

The Role

This role reports into the manager for the Customer Journey team within Financial Accounting (FA) and has one direct report. The role is split between owning our cash payments process, ensuring the appropriate tracking and posting of all non-automated payments across the business, liaising closely with Accounts Payable, Treasury and Tax. The role is also responsible for the Group’s bank reconciliation process and includes some IFRS 15 responsibilities including the recognition of our Partner Fulfils commission and our company-wide returns provision.

The Team

ASOS is an online retailer for fashion-loving 20-somethings. We serve 24.5 million customers in 200 markets and in ten languages, led by our purpose to give you the confidence to be whoever you want to be and a mission to become the world\\\’s number one destination for fashion-loving 20-somethings. Our values are authentic, brave, creative and disciplined. Finance at ASOS means working collaboratively with the business to deliver our mission.

As a team, we enable ASOS to be its best self by:

• Driving long-term growth, profitability, and free cash flow
• Implementing brilliant processes and controls, leveraging lean, automation and data science
• Ensuring ASOS delivers its shorter-term goals
• Building a leading team and defining new ways of doing finance

We love people who are passionate about our journey, take initiative and embrace change. If this sounds like you, we’d like to hear from you for the role of Senior Finance Analyst – Customer Journey.

What you’ll be doing

Financial Accounting

• Recording and analysing manual payments, ensuring these are correctly posted into our financial systems and reconciled to bank
• Monitoring our payment accounts to ensure appropriate sign-off has been provided
• Clearing down reconciling items from payments and receipts bank accounts and tracking KPIs, supporting the finance analysts and working with stakeholders
• Ensuring related system issues are recorded and communicated, taking ownership to assist the finance analysts
• Guiding and mentoring the finance analysts in the CJ team and wider FA team
• Understanding and posting monthly returns provision, challenging applicable financial standards and working with Commercial Finance to understand drivers
• Posting and tracking Partner Fulfils payment processes and related commission, then completing bank reconciliations
• Looking for continuous improvement, including technology and automation
• Collaborating with the business and wider finance teams to understand accounting implications of business initiatives from requirements to testing and implementation

Financial Control

• Producing month-end bank reconciliations, overall bank position and revenue-to-cash reconciliation
• Contributing to our financial control pack for cash, feed checks and returns provision
• Keeping accounting memos and policies up to date and reflecting cash-impacting projects
• Maintaining a robust financial control environment, from posting journals to supporting external audits

Qualifications

• An accounting qualification (preferably ACA or equivalent)
• Strong understanding of IFRS
• Proven ability to plan and prioritise own workload to meet tight deadlines
• Advanced Excel skills
• Strong attention to detail
• Proactiveness in organising own work and taking initiative
• Good communication, interpersonal and influencing skills

Benefits

• Employee discount (Hello ASOS discount)
• Employee sample sales
• Fixed annual payment in addition to salary
• 25 days paid annual leave plus an extra celebration day
• Private medical care scheme
• Opportunities for personalised learning and experiences to thrive in your role

Why take our word for it? Search #InsideASOS on our socials to see life at ASOS.