At a Glance
- Tasks: Lead customer lifecycle strategy and drive automated programmes for ASOS.
- Company: Join the dynamic team at ASOS.com, a leader in online fashion retail.
- Benefits: Enjoy employee discounts, 25 days annual leave, and flexible benefits for personal growth.
- Other info: Collaborative culture with opportunities for professional development.
- Why this job: Make a real impact on customer journeys while working in a fast-paced environment.
- Qualifications: Strong analytical skills and experience with CRM platforms like Braze.
The predicted salary is between 60000 - 80000 € per year.
ASOS.com is seeking a Senior Manager, CRM Automation and Journeys to lead the customer lifecycle strategy. This critical role involves translating insights into actionable roadmaps and driving automated lifecycle programmes. The successful candidate will demonstrate strong analytical skills, experience with CRM platforms like Braze, and a commitment to collaboration across teams.
Benefits include employee discounts, 25 days annual leave, and flexible benefits options to support personal growth.
Senior CRM Automation & Journeys Leader (Always-On) employer: ASOS.com
ASOS.com is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to make a significant impact in the realm of customer relationship management. With generous benefits such as employee discounts, 25 days of annual leave, and flexible options for personal growth, ASOS.com prioritises the well-being and development of its employees, making it an ideal place for professionals eager to thrive in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior CRM Automation & Journeys Leader (Always-On)
✨Tip Number 1
Network like a pro! Reach out to people in the CRM and marketing space, especially those who work at ASOS. A friendly chat can open doors and give you insider info on the company culture and what they’re really looking for.
✨Tip Number 2
Show off your analytical skills! Prepare some examples of how you've used data to drive successful CRM strategies in the past. Be ready to discuss these during interviews to demonstrate your expertise.
✨Tip Number 3
Get familiar with Braze and other CRM platforms. If you haven’t already, consider taking a quick online course or tutorial. Being able to speak confidently about these tools will definitely give you an edge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Senior CRM Automation & Journeys Leader (Always-On)
Some tips for your application 🫡
Show Your Analytical Skills:Make sure to highlight your analytical skills in your application. We want to see how you can translate insights into actionable strategies, just like the role requires!
Experience with CRM Platforms:If you've worked with CRM platforms like Braze, shout about it! We love seeing relevant experience that aligns with what we're looking for.
Collaboration is Key:Don’t forget to mention your teamwork skills. This role involves collaboration across teams, so let us know how you’ve successfully worked with others in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at ASOS.com
✨Know Your CRM Inside Out
Make sure you’re well-versed in CRM platforms, especially Braze. Familiarise yourself with its features and how they can be leveraged to enhance customer journeys. Be ready to discuss specific examples of how you've used CRM tools to drive results.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical prowess by discussing past projects where you translated data insights into actionable strategies. Bring along metrics or case studies that highlight your impact on customer lifecycle programmes.
✨Collaboration is Key
ASOS values teamwork, so be prepared to share experiences where you successfully collaborated across different teams. Highlight how you’ve built relationships and worked together to achieve common goals in previous roles.
✨Align with ASOS Values
Research ASOS’s company culture and values. During the interview, express how your personal values align with theirs, particularly around customer focus and innovation. This will show that you’re not just a fit for the role, but for the company as a whole.
