Senior Category Manager – Supply Chain

Supply Chain is a critical pillar of ASOS’ operations, with an annual spend exceeding £630 million. This global sourcing role is responsible for managing a diverse portfolio of services that underpin our end‑to‑end logistics and infrastructure strategy. Reporting to the Head of Procurement, this is a great opportunity to gain experience in a fun, agile organisation where you can build on your existing procurement skills by working across a wide range of projects and the breadth of the category. You will gain a deep understanding of how a global fast‑paced online retailer operates and will have the opportunity to work with stakeholders across exciting business areas.

Key Responsibilities:

• End‑to‑end category management — Own the strategy, sourcing, and performance of last mile, air, sea, warehousing, and automation categories, ensuring commercial and operational excellence.
• Cost optimisation — Build cost models, benchmark rates, and identify savings across delivery, freight, fulfilment, and automation solutions.
• Market intelligence — Track global trends in parcel delivery, freight markets, warehouse tech, and automation to inform category strategies.
• Supplier performance — Develop and manage SLAs, KPIs, and QBRs across courier, freight, and warehousing partners to drive speed, reliability, and cost efficiency.
• Cross‑functional collaboration — Partner with Supply Chain, Finance, Legal, Tech, and Sustainability to ensure logistics and fulfilment solutions support business priorities.
• Risk management — Assess and mitigate operational, geopolitical, capacity, and compliance risks across courier networks, global freight lanes, and warehouse operations.
• Sustainability alignment — Support ASOS sustainability goals by evaluating emissions across delivery, freight, and warehousing, and promoting lower‑impact alternatives.
• Innovation scouting — Identify emerging technologies in delivery, automation, warehousing, and fulfilment, assessing commercial and operational viability.
• Data‑driven decision making — Use analytics, forecasting, and scenario modelling to guide sourcing, network design, and performance optimisation.
• Stakeholder communication — Present category strategies, commercial recommendations, and performance insights to senior leadership.

We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That’s why our approach to working together includes spending at least 3 days a week in the office. It’s a rhythm that speeds up decision‑making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.

Qualifications:

• Category management expertise — Strong experience managing courier/last mile categories, with additional exposure to air, sea, warehousing, or automation.
• Global network understanding — Knowledge of international carrier networks, freight markets, fulfilment operations, and cross‑border logistics.
• Commercial strength — Skilled in negotiation, cost modelling, and contract optimisation across multiple logistics categories.
• Proven experience in developing and establishing supply chain sourcing strategies whilst embedding them in a driven organisation.
• Data fluency — Comfortable working with dashboards, financial models, and operational data to inform decisions.
• Supplier partnership building — Able to build strong, accountable relationships with courier, freight, and warehousing partners.
• Senior stakeholder engagement — Confident influencing leaders and cross‑functional teams in a fast‑paced environment.
• Pragmatic problem solving — Solutions‑focused, adaptable, and comfortable navigating ambiguity.
• Sustainability mindset — Passionate about improving environmental performance across delivery, freight, and fulfilment networks.
• E‑commerce agility — Thrives in a dynamic, high‑growth online retail environment.
• Clear communication — Strong communication skills and ability to forge relationships with suppliers and stakeholders that are fit for purpose and positively represent procurement.
• CIPScertification or relevant experience.

Benefits:

• Employee discount (hello ASOS discount!)
• Employee sample sales
• 25 days paid annual leave + an extra celebration day for a special moment
• Discretionary bonus scheme
• Private medical care scheme
• Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
• Opportunity for personalised learning and in‑the‑moment experiences that enable you to thrive and excel in your role.