At a Glance
- Tasks: Ensure compliance in flexible fulfilment and payments while managing financial crime risks.
- Company: Join ASOS, a global fashion retailer that celebrates individuality and creativity.
- Benefits: Enjoy employee discounts, 25 days leave, private medical care, and flexible benefits.
- Other info: Collaborative office culture with opportunities for personal growth and development.
- Why this job: Make a real impact on compliance in a dynamic and inclusive environment.
- Qualifications: Experience in financial crime and compliance, preferably in a regulated setting.
The predicted salary is between 50000 - 60000 £ per year.
This role is responsible for ensuring ASOS’ flexible fulfilment, payments, and co-branded credit card activities operate in line with regulatory, card scheme, and partner requirements, with a focus on financial crime risk management, appointed representative (AR) oversight, and embedding a robust, scalable compliance framework across the business.
Flexible Fulfilment
- Lead flexible fulfilment compliance, ensuring ASOS operates in line with card scheme rules, PSP/acquirer requirements, and applicable regulatory obligations.
- Develop and maintain the Flexible Fulfilment Compliance Framework, identifying fraud, money laundering, bribery or corruption risks and implementing appropriate controls.
- Ensure that controls are scalable, embedded, and audit-ready.
- Define and/or apply risk appetite, customer risk ratings, and onboarding standards (Know Your Business Partner, Customer Due Diligence, Enhanced Due Diligence) for flexible fulfilment partners and sellers.
- Maintain and manage the Flexible Fulfilment Compliance Risk Register, ensuring risks are tracked, mitigated, and evidenced to closure.
- Operate as a second line of defence, providing oversight and challenge to first line controls across flexible fulfilment and payments activities.
- Lead the development and maintenance of policies, standards, and procedures across flexible fulfilment and payments.
- Design and deliver training and awareness programmes within the remit of flexible fulfilment and payments (e.g. KYBP, AR obligations, financial crime) to ensure consistent understanding and accountability across teams.
- Conduct horizon scanning and regulatory impact assessments (e.g. FCA expectations, card scheme rule changes) to proactively prepare the business.
Co-Branded Credit Card
- Oversee the Appointed Representative (AR) Regime for ASOS’ co-branded credit card.
- Ensure compliance with regulatory and contractual requirements, and internal governance standards.
- Conduct ongoing monitoring of AR-related activities, ensuring they remain within permitted regulatory scope; implement and maintain oversight and monitoring controls across AR activities (e.g. financial promotions, customer journeys, disclosures).
- Partner cross-functionally with Legal, Payments, Marketing, Commercial Technology, Finance and Customer Care to embed compliance into business processes and decision-making.
- Support regulatory engagement and investigations, including responses to law enforcement or external requests where required.
- Support and champion Diversity, Equity & Inclusion strategies.
Office Working Arrangement
We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. We expect at least three days a week spent in the office to accelerate decision-making, foster learning and growth, and build our culture.
Qualifications
- Compliance qualifications (e.g. ICA) desirable but not mandatory.
About You
- Demonstrable financial crime experience from a regulated entity.
- Experience working in a flexible fulfilment environment, specialising in flexible fulfilment compliance.
- Experience working or engaging with payment service providers and/or acquirers.
- Experience in risk identification, application of appropriate mitigating controls, and risk management.
- Knowledge of marketplace card scheme rules.
- Attention to detail when reviewing contractual obligations.
- Experience in establishing and executing compliance monitoring frameworks.
- Experience acting as a Subject Matter Expert for payments compliance queries and initiatives.
Benefits
- Employee discount (hello ASOS discount!)
- Employee sample sales.
- 25 days paid annual leave plus an extra celebration day for a special moment.
- Discretionary bonus scheme.
- Private medical care scheme.
- Flexible benefits allowance – choose to take it as extra cash or use towards other benefits.
- Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role.
Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.
Marketplace Compliance Manager employer: ASOS.com
At ASOS, we pride ourselves on being an inclusive and dynamic workplace where creativity thrives and every individual is encouraged to be their authentic self. Our commitment to employee growth is reflected in our personalised learning opportunities and a supportive work culture that champions Diversity, Equity & Inclusion. With competitive benefits like generous annual leave, private medical care, and an employee discount, ASOS offers a rewarding environment for those looking to make a meaningful impact in the fast-paced world of online retail.
StudySmarter Expert Advice🤫
We think this is how you could land Marketplace Compliance Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already at ASOS. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research ASOS’s compliance framework and be ready to discuss how your experience aligns with their needs. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s showtime.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the ASOS family!
We think you need these skills to ace Marketplace Compliance Manager
Some tips for your application 🫡
Be Yourself:At StudySmarter, we believe in authenticity. When writing your application, let your true self shine through. Share your unique experiences and perspectives that make you a great fit for the Marketplace Compliance Manager role.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in financial crime risk management and compliance. We want to see how your skills align with our needs, so don’t hold back on showcasing your expertise!
Showcase Your Attention to Detail:Given the nature of this role, it’s crucial to demonstrate your attention to detail. Double-check your application for any errors and ensure that you clearly outline your experience with compliance frameworks and risk management.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at ASOS.com
✨Know Your Compliance Stuff
Make sure you brush up on compliance regulations, especially those related to financial crime and flexible fulfilment. Familiarise yourself with the specific card scheme rules and how they apply to ASOS. This will show that you're not just interested in the role but also understand the complexities involved.
✨Showcase Your Experience
Prepare to discuss your previous experience in risk management and compliance frameworks. Be ready to share specific examples of how you've identified risks and implemented controls in past roles. This will help demonstrate your expertise and how you can add value to ASOS.
✨Engage with the Team Spirit
ASOS values collaboration, so be prepared to talk about how you've worked cross-functionally in the past. Highlight any experiences where you've partnered with different teams, like Legal or Marketing, to embed compliance into business processes. This shows you’re a team player who can navigate complex environments.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking insightful questions about ASOS’ compliance strategies or their approach to diversity and inclusion. This not only shows your genuine interest in the company but also gives you a chance to assess if ASOS is the right fit for you.
