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- Tasks: Lead strategic initiatives and drive growth for Topshop/Topman, shaping the future of fashion.
- Company: Join ASOS, a global online retailer that celebrates individuality and creativity.
- Benefits: Enjoy employee discounts, flexible benefits, and 25 days paid leave plus a bonus scheme.
- Why this job: Make a real impact in fashion while collaborating with diverse teams and driving innovation.
- Qualifications: Experience in strategy and operations, ideally in e-commerce or retail.
- Other info: Be part of an inclusive culture that champions diversity and personal growth.
The predicted salary is between 28800 - 48000 ÂŁ per year.
We’re ASOS, the online retailer for fashion lovers all around the world. We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re free to be your true self without judgement, and channel your creativity into a platform used by millions.
Join us as a Strategy and Operations Manager for Topshop/Topman and play a pivotal role in shaping the future of two of fashion’s most iconic brands. Working closely with the Managing Director and leadership team, you’ll blend consulting‑level problem solving with hands‑on operational delivery, driving growth and innovation that impacts millions of customers worldwide.
This is a varied role that will give you exposure to a breadth of strategic and operational challenges. You'll have the opportunity to lead high‑impact strategic initiatives, influence go‑to‑market strategies, and collaborate with cross‑functional teams to accelerate Topshop/Topman’s success.
The Details- Lead strategic initiatives that accelerate growth and elevate the Topshop/Topman customer experience.
- Define and execute go‑to‑market strategies for new product launches, optimising pricing, promotions, and channel mix.
- Build and streamline scalable processes to speed up time‑to‑market for trend‑led collections.
- Use data analytics and A/B testing to uncover insights, refine product positioning, and drive commercial outcomes.
- Develop and maintain dashboards and metrics to measure success, inform strategic decisions, and prioritise roadmaps.
- Drive continuous improvement across products, services, and operations through data‑led thinking.
- Present strategic recommendations and business cases to senior leadership, supporting investment and growth decisions.
- Collaborate closely with product, operations, marketing, and finance teams – bringing clarity to ambiguity and turning insights into action.
- Champion Diversity, Equity & Inclusion strategies, supporting our inclusive culture.
- A strong track record in strategy, operational delivery, and cross‑functional leadership, either gained in consulting or in‑house.
- Proven experience of owning and executing end‑to‑end initiatives and leading/influencing cross‑functional teams.
- Experience in e‑commerce, retail, or consumer brands – ideally with exposure to product launches, go‑to‑market strategy, or scaling operations.
- Comfortable moving from big‑picture planning to detailed execution, thriving in fast‑paced, complex environments.
- Skilled at data‑driven decision‑making, confident with tools like Excel, SQL, Power BI, and dashboarding platforms.
- Experience presenting to senior leadership, building business cases, and supporting investment decisions is a plus.
- Curious, proactive, and adaptable – always looking for ways to innovate and improve.
- Employee discount (hello ASOS discount!)
- Employee sample sales
- 25 days paid annual leave + an extra celebration day for a special moment
- Discretionary bonus scheme
- Private medical care scheme
- Flexible benefits allowance – which you can choose to take as extra cash, or use towards other benefits
- Opportunity for personalised learning and in‑the‑moment experiences that enable you to thrive and excel in your role.
Strategy and Operations Manager - Topshop/Topman in London employer: ASOS.com
Contact Detail:
ASOS.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategy and Operations Manager - Topshop/Topman in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at ASOS. A friendly chat can open doors and give you insights that might just set you apart from the crowd.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Topshop/Topman’s recent initiatives and think about how your skills can contribute to their growth. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Strategy and Operations Manager - Topshop/Topman in London
Some tips for your application 🫡
Show Your True Self: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your creativity and passion for fashion. Remember, we’re all about being authentic here at ASOS.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in strategy and operations. Use specific examples that demonstrate how you've driven growth and innovation in previous roles. This will help us see how you can make an impact at Topshop/Topman.
Be Data-Driven: Since this role involves a lot of data analytics, showcase your skills in this area! Mention any tools you’ve used, like Excel or SQL, and provide examples of how you’ve used data to inform decisions or improve processes. We love a good data story!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at ASOS.com
✨Know Your Brands
Before the interview, dive deep into Topshop and Topman’s history, values, and recent initiatives. Understanding their brand identity will help you align your answers with their vision and demonstrate your genuine interest in the role.
✨Showcase Your Data Skills
Since the role involves data-driven decision-making, be prepared to discuss your experience with tools like Excel, SQL, or Power BI. Bring examples of how you've used data analytics to drive strategic decisions in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to lead cross-functional teams. Think of specific scenarios where you’ve successfully managed projects or influenced stakeholders, and be ready to share those stories.
✨Emphasise Diversity and Inclusion
ASOS is committed to diversity and inclusion, so be sure to highlight any relevant experiences you have in championing these values. Discuss how you can contribute to fostering an inclusive culture within the team.
