Senior CRM PM – Personalised Communications in London

Senior CRM PM – Personalised Communications in London

London Full-Time 54000 - 66000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to create personalised customer experiences using data insights.
  • Company: Join ASOS, a leading online fashion retailer with a vibrant culture.
  • Benefits: Enjoy competitive pay, flexible working, and opportunities for growth.
  • Other info: Be part of a creative team driving innovation in digital communications.
  • Why this job: Shape the future of customer engagement in a dynamic, global environment.
  • Qualifications: Experience in product management and a passion for customer-centric solutions.

The predicted salary is between 54000 - 66000 £ per year.

ASOS. com is seeking a Senior Product Manager for the CRM team within Digital Product.

You will shape the next generation of personalised customer communications, moving beyond campaigns to intelligent experiences driven by data insights.

You'll lead a cross-functional squad, set ambitious goals, and translate customer needs into scalable CRM features that boost engagement and long-term value at ASOS across global markets.

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Senior CRM PM – Personalised Communications in London employer: ASOS.com

As a Digital Trading Assistant at TOPSHOP, you will join a dynamic and innovative team dedicated to redefining fashion retail. With a competitive salary, generous benefits including a performance-related bonus and employee discounts, and a vibrant work culture that encourages creativity and growth, this role offers a unique opportunity to thrive in the heart of London’s fashion scene. The company prioritises employee development and fosters an environment where your contributions directly impact the brand's success, making it an excellent employer for those seeking meaningful and rewarding careers.

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Contact Details:

ASOS.com Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior CRM PM – Personalised Communications in London

Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for ASOS.com and show them what you can bring to the table.

Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like ASOS.com are looking for.

Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with ASOS.com on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at ASOS.com. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace Senior CRM PM – Personalised Communications in London

Product Management
CRM Strategy
Data Insights
Cross-Functional Leadership
Customer Engagement
Feature Development
Goal Setting

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit ASOS.com. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of ASOS.com:Show us that you’ve done your homework! In your application, briefly mention what you admire about ASOS.com’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at ASOS.com

Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at ASOS.com will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

Be Ready for Scenario-Based Questions

At ASOS.com, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.