At a Glance
- Tasks: Ensure ASOS meets compliance standards in flexible fulfilment and payments while managing financial crime risks.
- Company: Join ASOS, a global fashion retailer that celebrates individuality and creativity.
- Benefits: Enjoy a vibrant workplace, competitive salary, and opportunities for personal growth.
- Other info: Collaborative office culture with a focus on diversity, equity, and inclusion.
- Why this job: Make a real impact on compliance and help shape the future of online retail.
- Qualifications: Experience in financial crime and compliance; qualifications like ICA are a plus.
The predicted salary is between 50000 - 60000 £ per year.
We're ASOS, the online retailer for fashion lovers all around the world. We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too; at ASOS you’re free to be your true self without judgement, and channel your creativity into a platform used by millions. Everyone needs some help showing up as their best self. We’re Disability Confident and Committed – let our Talent team know if you need any reasonable adjustments throughout the recruitment process.
This role is responsible for ensuring ASOS’ flexible fulfilment, payments, and co-branded credit card activities operate in line with regulatory, card scheme, and partner requirements, with a focus on financial crime risk management, appointed representative (AR) oversight, and embedding a robust, scalable compliance framework across the business.
- Flexible Fulfilment
- Lead flexible fulfilment compliance, ensuring ASOS operates in line with card scheme rules, PSP/acquirer requirements, and applicable regulatory obligations.
- Develop and maintain the Flexible Fulfilment Compliance Framework, identifying fraud, money laundering, bribery or corruption risks and implementing appropriate controls. Ensure that controls are scalable, embedded, and audit-ready.
- Define and/or apply risk appetite, customer risk ratings, and onboarding standards (Know Your Business Partner, Customer Due Diligence, Enhanced Due Diligence) for flexible fulfilment partners and sellers.
- Maintain and manage the Flexible Fulfilment Compliance Risk Register, ensuring risks are tracked, mitigated, and evidenced to closure.
- Operate as a second line of defence, providing oversight and challenge to first line controls across flexible fulfilment and payments activities.
- Lead the development and maintenance of policies, standards, and procedures across flexible fulfilment and payments.
- Design and deliver training and awareness programmes within the remit of flexible fulfilment and payments (e.g. KYBP, AR obligations, financial crime) to ensure consistent understanding and accountability across teams.
- Conduct horizon scanning and regulatory impact assessments (e.g. FCA expectations, card scheme rule changes) to proactively prepare the business.
- Co-Branded Credit Card
- Oversee the Appointed Representative (AR) Regime for ASOS’ co-branded credit card. Ensure compliance with regulatory and contractual requirements, and internal governance standards.
- Conduct ongoing monitoring of AR-related activities, ensuring they remain within permitted regulatory scope; implement and maintain oversight and monitoring controls across AR activities (e.g. financial promotions, customer journeys, disclosures).
- Partner cross-functionally with Legal, Payments, Marketing, Commercial Technology, Finance and Customer Care to embed compliance into business processes and decision-making.
- Support regulatory engagement and investigations, including responses to law enforcement or external requests where required.
- Support and champion Diversity, Equity & Inclusion strategies.
Office Working Arrangement
We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. We expect at least three days a week spent in the office to accelerate decision-making, foster learning and growth, and build our culture.
Qualifications
Compliance qualifications (e.g. ICA) desirable but not mandatory.
About You
Demonstrable financial crime experience from a regulated entity. Experience working in a flexible fulfilment environment, specialising in flexible fulfilment compliance.
Marketplace Compliance Manager in London employer: ASOS.com
At ASOS, we pride ourselves on being an inclusive and dynamic workplace where creativity thrives and every individual is encouraged to be their authentic self. Our commitment to employee growth is evident through our robust training programmes and collaborative culture, ensuring that you not only excel in your role as a Marketplace Compliance Manager but also contribute to a meaningful mission that resonates with millions of fashion lovers worldwide. With a focus on diversity, equity, and inclusion, ASOS offers a supportive environment that empowers you to make a real impact while enjoying the benefits of flexible working arrangements in a vibrant office setting.
StudySmarter Expert Advice🤫
We think this is how you could land Marketplace Compliance Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already at ASOS. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by researching ASOS’ values and recent news. Show us that you’re not just another candidate; you’re genuinely excited about being part of our team and culture.
✨Tip Number 3
Practice your answers to common compliance-related questions. We want to see how you think on your feet, so consider real-life scenarios where you’ve tackled financial crime risks or compliance challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the ASOS family.
We think you need these skills to ace Marketplace Compliance Manager in London
Some tips for your application 🫡
Show Your True Self:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your creativity and passion for compliance in your own unique way.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in financial crime and flexible fulfilment compliance. We love seeing how your skills align with what we’re looking for, so be specific about your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Marketplace Compliance Manager position. We can’t wait to hear from you!
How to prepare for a job interview at ASOS.com
✨Know Your Compliance Stuff
Make sure you brush up on compliance regulations, especially those related to financial crime and flexible fulfilment. Familiarise yourself with the latest FCA expectations and card scheme rules, as these will likely come up during your interview.
✨Showcase Your Experience
Be ready to discuss your previous experience in financial crime risk management and how you've successfully implemented compliance frameworks. Use specific examples to demonstrate your understanding of risk appetite and customer due diligence.
✨Cross-Functional Collaboration
ASOS values teamwork, so be prepared to talk about how you've partnered with different departments in the past. Highlight any experiences where you’ve worked with legal, marketing, or finance teams to embed compliance into business processes.
✨Embrace Diversity and Inclusion
ASOS champions diversity, equity, and inclusion, so it’s important to express your commitment to these values. Share any relevant experiences that showcase your support for DEI initiatives and how you can contribute to fostering an inclusive workplace.
