At a Glance
- Tasks: Lead support for Microsoft Dynamics 365 and ensure service health.
- Company: Join ASOS.com, a leading online fashion retailer with a vibrant culture.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Work in a dynamic environment with global stakeholders and 24/7 operations.
- Why this job: Be at the forefront of finance technology and drive continuous improvement.
- Qualifications: Experience in Dynamics 365 and strong team management skills.
The predicted salary is between 60000 - 80000 £ per year.
ASOS.com is seeking a Dynamics Support Manager to lead the support for its Finance Technology estate. This role involves ensuring the service health of Microsoft Dynamics 365 and overseeing compliance with ITGC standards. You will manage a team and liaise with stakeholders across multiple time zones, all while promoting a culture of continuous improvement and service excellence.
Key responsibilities also include managing vendor relationships and supporting 24/7 operations.
Dynamics 365 F&O Support Manager — 24/7 Operations in London employer: ASOS.com
ASOS.com is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and continuous improvement are at the forefront. Employees benefit from comprehensive support for their professional growth, with opportunities to lead impactful projects in a fast-paced environment. Located in a vibrant area, ASOS.com offers a unique blend of flexibility and collaboration, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Dynamics 365 F&O Support Manager — 24/7 Operations in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ASOS.com on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Dynamics Support Manager.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with Microsoft Dynamics 365 and managing teams. This will help us demonstrate our expertise during interviews.
✨Tip Number 3
Be ready for situational questions! Think of examples where you’ve improved service health or managed vendor relationships. We want to show how we can handle the 24/7 operations and keep everything running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our CV and cover letter to match the job description perfectly, making us stand out from the crowd.
We think you need these skills to ace Dynamics 365 F&O Support Manager — 24/7 Operations in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Dynamics Support Manager role. Highlight your experience with Microsoft Dynamics 365 and any relevant ITGC compliance work. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting finance technology and how you can contribute to our culture of continuous improvement. Let us know what makes you the perfect fit!
Showcase Your Team Management Skills:Since this role involves managing a team, be sure to highlight your leadership experience. Share examples of how you've successfully led teams in the past and how you foster collaboration across different time zones.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ASOS.com
✨Know Your Dynamics Inside Out
Make sure you have a solid understanding of Microsoft Dynamics 365, especially its Finance and Operations modules. Brush up on the latest features and updates, as well as common issues users face. This will help you demonstrate your expertise and show that you're ready to tackle any challenges.
✨Showcase Your Leadership Skills
As a Support Manager, you'll be leading a team, so be prepared to discuss your leadership style and experiences. Think of specific examples where you've successfully managed a team or improved service delivery. Highlight how you promote a culture of continuous improvement and service excellence.
✨Understand ITGC Standards
Familiarise yourself with IT General Controls (ITGC) standards relevant to finance technology. Be ready to discuss how you ensure compliance and maintain service health. This knowledge will show that you take regulatory requirements seriously and can manage vendor relationships effectively.
✨Prepare for Stakeholder Engagement
Since you'll be liaising with stakeholders across multiple time zones, think about how you would approach communication and collaboration. Prepare examples of how you've successfully managed stakeholder expectations in the past, and be ready to discuss your strategies for effective cross-timezone teamwork.
